Reklamace HDD přímo u výrobce?
Napsal: 06 úno 2013 17:52
Ahoj všem,
mám takový dotaz můj HDD, začal mít problémy s přemapovanými sektory, chci se zeptat, zda někdo nemá zkušenost s reklamací přímo u výrobce (Seagate),protože kde jsem disk kupoval tak obchod už neexistuje (zkrachoval)m na jejich stránce (seagate.com) jsem našel, že disk je ještě v záruce do 1. října 2013 a tu možnost tam mají, ale zajímalo by mně, jak na to, jak pak jim ten HDD poslat atd. Budu vděčný za každou radu, která by vedla k úspěšné reklamaci HDD.
mám takový dotaz můj HDD, začal mít problémy s přemapovanými sektory, chci se zeptat, zda někdo nemá zkušenost s reklamací přímo u výrobce (Seagate),protože kde jsem disk kupoval tak obchod už neexistuje (zkrachoval)m na jejich stránce (seagate.com) jsem našel, že disk je ještě v záruce do 1. října 2013 a tu možnost tam mají, ale zajímalo by mně, jak na to, jak pak jim ten HDD poslat atd. Budu vděčný za každou radu, která by vedla k úspěšné reklamaci HDD.
Kód: Vybrat vše
CrystalDiskInfo 5.2.2 (C) 2008-2012 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------
OS : Windows 7 Ultimate Edition SP1 [6.1 Build 7601] (x64)
Date : 2013/01/12 13:29:17
-- Controller Map ----------------------------------------------------------
+ ATA Channel 0 (0) [ATA]
- ASUS DRW-1814BLT ATA Device
+ ATA Channel 1 (1) [ATA]
- ST31000528AS ATA Device
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ PCI Standardní dvoukanálový řadič IDE [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ PCI Standardní dvoukanálový řadič IDE [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- JMicron JMB36X Controller [SCSI]
+ A0DLT0NI IDE Controller [SCSI]
- MJCZS IRGL2J4TU3 SCSI CdRom Device
-- Disk List ---------------------------------------------------------------
(1) ST31000528AS : 1000,2 GB [0/2/0, pd1] - st
(2) WDC WD3200BEVT-26ZCT0 : 320,0 GB [1/X/X, jm1] (V=152D, P=2329) - wd
----------------------------------------------------------------------------
(1) ST31000528AS
----------------------------------------------------------------------------
Model : ST31000528AS
Firmware : CC38
Serial Number : 9VP8YX0S
Disk Size : 1000,2 GB (8,4/137,4/1000,2)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 5135 hod.
Power On Count : 2913 krát
Temparature : 31 C (87 F)
Health Status : Pozor
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : FE00h [ON]
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 118 _99 __6 00000AE07DCE Počet chyb čtení
03 _94 _94 __0 000000000000 Čas na roztočení ploten
04 _95 _95 _20 0000000016C2 Počet spuštění/zastavení
05 _99 _99 _36 00000000002A Počet přemapovaných sektorů
07 _82 _60 _30 00000A1F4F00 Počet chybných hledání
09 _95 _95 __0 00000000140F Hodin v činnosti
0A 100 100 _97 000000000000 Počet opakovaných pokusů o roztočení ploten
0C _98 _98 _20 000000000B61 Počet cyklů zapnutí zařízení
B7 100 100 __0 000000000000 Neznámý
B8 100 100 _99 000000000000 Ukončovacích chyb
BB 100 100 __0 000000000000 Ohlášeno neopravitelných chyb
BC 100 _98 __0 000C000C0016 Časový limit příkazu
BD 100 100 __0 000000000000 Vysoká rychlost zápisu
BE _69 _50 _45 00001F17001F Teplota toku vzduchu
C2 _31 _50 __0 00140000001F Teplota
C3 _45 _33 __0 00000AE07DCE Počet oprav chybného čtení
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000000 Počet chyb v kontrolním součtu UltraDMA
F0 100 253 __0 3B9B00003404 Čas nastavování hlaviček - v hodinách
F1 100 253 __0 0000D5CEF054 Total LBAs Written
F2 100 253 __0 0000F3C153EA Total LBAs Read
-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 3956 5038 5958 3053
020: 0000 0000 0004 4343 3338 2020 2020 5354 3331 3030
030: 3035 3238 4153 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0506 0000 0048 0040
080: 01F0 0029 346B 7F01 4163 3469 BE01 4163 407F 0057
090: 0057 0000 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 0000 0000 5000 C500
110: 2745 F709 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 6DB0
130: 7470 6DB0 7470 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 004F 0280 0000 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 3F00 9800
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 103F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 DDA5
-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 76 63 CE 7D E0 0A 00 00 00 03 03
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0A0: 00 45 32 1F 00 17 1F 00 00 00 C2 22 00 1F 32 1F
0B0: 00 00 00 14 00 00 C3 1A 00 2D 21 CE 7D E0 0A 00
0C0: 00 00 C5 12 00 64 64 00 00 00 00 00 00 00 C6 10
0D0: 00 64 64 00 00 00 00 00 00 00 C7 3E 00 C8 C8 00
0E0: 00 00 00 00 00 00 F0 00 00 64 FD 04 34 00 00 9B
0F0: 3B 2F F1 00 00 64 FD 54 F0 CE D5 00 00 00 F2 00
100: 00 64 FD EA 53 C1 F3 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
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140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
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160: 00 00 00 00 00 00 00 00 00 00 82 00 61 02 00 7B
170: 03 00 01 00 01 BA 02 00 00 00 00 00 00 00 00 00
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1A0: 00 00 00 00 00 00 00 00 2B 33 15 0E D5 10 00 00
1B0: 00 00 00 00 01 00 06 65 54 F0 CE D5 1B 00 00 00
1C0: EA 53 C1 F3 FC 02 00 00 00 00 00 00 4E 99 7F 01
1D0: 00 00 00 7A 00 00 00 00 CA 11 00 00 10 00 05 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2F
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 77
-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 C2 00 00 00 00 00
0B0: 00 00 00 00 00 00 C3 00 00 00 00 00 00 00 00 00
0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00
0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
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180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 60