PC-HELP.CZ

Zdravím,
mám problém se svým NTB. Někdy po nějakém čase slyším cvakaní ze vnitř NTB. Zvuk vychází z místa kde je HDD. Po chvilce cvakání a plného zátěže HDD. Nastane BSOD a error 0x000007A (KNERNEL_DATA_INPAGE_ERROR).

Hotfix od microsoftu mi nejde instalovat.

Harddisk je vyměnění asi před 2 měsíci. Takže nový.

Děkuji za rady.

Zkus si stáhnout CD Hirens Boot ve formátu iso, vypálit na CD jako obraz disku (třeba u kamaráda). CD je bootovací a je na něm Mini WinXP ahromada programů na kontrolu komponent v PC (tedy i disků) a hromada dalších.

Zdravím, problém stále přetrvává. Cvakani v mistech kde je HDD. Po chvilcw xvakani nereaguje systém. Musim notebook tvrde vypnout. Jeste dodam ze CD mechanika mi nejede.

Dodej log z programu Crystal Disk Info, jak na to najdes v mem podpisu.

----------------------------------------------------------------------------
CrystalDiskInfo 6.2.1 (C) 2008-2014 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
Date : 2014/09/24 15:26:38

-- Controller Map ----------------------------------------------------------
+ AMD SATA Controller [ATA]
- ST932032 5AS SATA Disk Device
- HL-DT-ST DVDRAM GT30N SATA CdRom Device

-- Disk List ---------------------------------------------------------------
(1) ST9320325AS : 320,0 GB [0/0/0, pd1] - st

----------------------------------------------------------------------------
(1) ST9320325AS
----------------------------------------------------------------------------
Model : ST9320325AS
Firmware : 0002SDM1
Serial Number : 5VE5NZQ4
Disk Size : 320,0 GB (8,4/137,4/320,0/320,0)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 625142448
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : ---- | SATA/300
Power On Hours : 2350 hod.
Power On Count : 599 krát
Temperature : 35 C (95 F)
Health Status : Pozor
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 117 _99 __6 000008581E21 Počet chyb čtení
03 _99 _98 __0 000000000000 Čas na roztočení ploten
04 100 100 _20 000000000267 Počet spuštění/zastavení
05 _98 _98 _36 00000000002C Počet přemapovaných sektorů
07 _66 _60 _30 000E0490E277 Počet chybných hledání
09 _98 _98 __0 00000000092E Hodin v činnosti
0A 100 100 _97 000000000000 Počet opakovaných pokusů o roztočení ploten
0C 100 _37 _20 000000000257 Počet cyklů zapnutí zařízení
B8 100 100 _99 000000000000 Ukončovacích chyb
BB _93 _93 __0 000000000007 Ohlášeno neopravitelných chyb
BC 100 _99 __0 00080008000A Časový limit příkazu
BD 100 100 __0 000000000000 Vysoká rychlost zápisu
BE _65 _58 _45 0000231F0023 Teplota toku vzduchu
BF 100 100 __0 000000000035 Počet udalostí zaznamenaných otřesovým senzorem
C0 100 100 __0 00000000002D Počet vypnutí disku
C1 _97 _97 __0 000000001968 Počet cyklů načítání/vymazání
C2 _35 _42 __0 000D00000023 Teplota
C3 _71 _60 __0 000008581E21 Počet oprav chybného čtení
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000008 Počet chyb v kontrolním součtu UltraDMA
FE 100 100 __0 000000000000 Ochrana proti pádu

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 3556 4535 4E5A 5134
020: 0000 4000 0004 3030 3032 5344 4D31 5354 3933 3230
030: 3332 3541 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0506 0000 0048 0040
080: 01F0 0029 346B 7D09 6123 3469 BC09 6123 407F 0034
090: 0034 8080 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: EAB0 2542 0000 0000 0000 0000 0000 0000 5000 C500
110: 1B63 C487 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 EAB0
130: 2542 EAB0 2542 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 001F 0280 0000 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 3C00 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 103B 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 D6A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 75 63 21 1E 58 08 00 00 00 03 03
010: 00 63 62 00 00 00 00 00 00 00 04 32 00 64 64 67
020: 02 00 00 00 00 00 05 33 00 62 62 2C 00 00 00 00
030: 00 00 07 0F 00 42 3C 77 E2 90 04 0E 00 00 09 32
040: 00 62 62 2E 09 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 25 57 02 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 5D 5D 07 00 00 00 00 00 00 BC 32 00 64 63 0A
080: 00 08 00 08 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 41 3A 23 00 1F 23 00 00 00 BF 32
0A0: 00 64 64 35 00 00 00 00 00 00 C0 32 00 64 64 2D
0B0: 00 00 00 00 00 00 C1 32 00 61 61 68 19 00 00 00
0C0: 00 00 C2 22 00 23 2A 23 00 00 00 0D 00 00 C3 1A
0D0: 00 47 3C 21 1E 58 08 00 00 00 C5 12 00 64 64 00
0E0: 00 00 00 00 00 00 C6 10 00 64 64 00 00 00 00 00
0F0: 00 00 C7 3E 00 C8 C8 08 00 00 00 00 00 00 FE 32
100: 00 64 64 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73
170: 03 00 01 00 01 6D 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 07 02 01 01 02 01 02 02
190: 02 00 00 00 00 00 00 00 00 01 12 00 00 00 00 00
1A0: 00 00 00 00 35 00 00 00 CD D0 8F 75 B9 07 00 00
1B0: 00 00 00 00 01 00 C3 03 FE C5 35 4E C4 75 00 00
1C0: 5D A8 20 EC 59 02 07 00 00 00 00 00 07 AA 00 00
1D0: 00 00 00 00 01 00 00 00 CB 09 00 00 83 00 09 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 05
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 EC

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 2D 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 FE 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AC

Tak ten disk reklamuj, ale vzhledem k tomu jak s tím zacházíš pochybuji, že reklamaci uznají.

BF 100 100 __0 000000000035 Počet udalostí zaznamenaných otřesovým senzorem

Máš tam 53 otřesů !

Stáhni si SeaTools, udělej všechny dostupné testy a pokud některý skončí stavem FAIL, měl bys ten HDD v pohodě vyreklamovat. CDI nestačí!

vše skončilo PASS

Pak bude HDD nejspíš v pořádku a závada bude v něčem jiném. Reklamace HDD dle výsledku SeaTools je vcelku bezpředmětná.

Já bych ho teda reklamoval.

Tak ted nevím zda reklamovat nebo ne. Včem jiném by mohla být závada ?

Reklamovat.