PC-HELP.CZ

občas mi při zapinani/vypinani padne pc s touto hlaskou driver_power_state_failure.

otevrel sem si minidump a pise se tam něco o atapi.sys driver, poradil by někdo jak to spravit

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\052515-17609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 9600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17736.x86fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0x81c64000 PsLoadedModuleList = 0x81e64718
Debug session time: Mon May 25 11:04:56.283 2015 (GMT+2)
System Uptime: 2 days 18:47:15.093
Loading Kernel Symbols
...............................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
.......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, 887e0878, 830e1b44, 9f60ce00}

*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
Probably caused by : atapi.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 887e0878, Physical Device Object of the stack
Arg3: 830e1b44, Functional Device Object of the stack
Arg4: 9f60ce00, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: 9f60ce00

DEVICE_OBJECT: 887e0878

DRIVER_OBJECT: 887e6a08

IMAGE_NAME: atapi.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 52158fa3

MODULE_NAME: atapi

FAULTING_MODULE: 85f5b000 atapi

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 81dffb35 to 81d5f554

STACK_TEXT:
830e1b1c 81dffb35 0000009f 00000003 887e0878 nt!KeBugCheckEx
830e1b54 81dffa81 00000000 81e5ca90 00000902 nt!PopIrpWatchdogBugcheck+0xae
830e1b68 81ca2616 aa3e70a0 aa3e7058 deb66e23 nt!PopIrpWatchdog+0x28
830e1c20 81ca2236 830e1c68 00000000 a2ccb200 nt!KiExecuteAllDpcs+0x216
830e1d44 81d74e30 00000000 f8006001 61000440 nt!KiRetireDpcList+0xf6
830e1d48 00000000 f8006001 61000440 e9fffaf5 nt!KiIdleLoop+0x38


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_atapi.sys

BUCKET_ID: 0x9F_IMAGE_atapi.sys

Followup: MachineOwner
---------

0: kd> !devobj ffffffff887e0878 f
81e5d2d0: Unable to get value of ObpRootDirectoryObject
Device object (887e0878) is for:
Cannot read info offset from nt!ObpInfoMaskToOffset
Unable to load image \SystemRoot\System32\drivers\ataport.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ataport.SYS
*** ERROR: Module load completed but symbols could not be loaded for ataport.SYS
\Driver\atapi DriverObject 887e6a08
Current Irp 00000000 RefCount 0 Type 00000002 Flags 00005050
DevExt 887e0930 DevObjExt 887e0fc8 Dope 8a992428 DevNode 887e0008
ExtensionFlags (0x00000800)
Unknown flags 0x00000800
AttachedDevice (Upper) 80d1a970 \Driver\ACPI
Device queue is not busy.

Ahoj.

Nemáš něco dalšího ve složce Minidump? Nahrej to všechno a pošli odkaz plus k tomu přilož export z eventlogu podle bodu 2B.
Nejdříve musíme zjistit, proč byl I/O paket při změně napájecího stavu zablokován. Nebo si to chceš zkusit sám?

http://leteckaposta.cz/538662528

mělo by ta byt vse... diky za kazdou pomoc

Dneska se k tomu bohužel nedostanu, nejdříve zítra odpoledne. Třeba se do té doby ozve někdo z kolegů.

Udělej ještě prosím bod 2E podle návodu této sekce.

Já bych poprosil i o 2b.
Dále zaZIPuj soubor Windows\memory.dmp a upniho třeba na www.ulozto.cz
Myslím, že problém by mohl být v CD/DVD mechanice.

Protokol je v tom ZIPu.

Děkuji kolego
Je tam několik událostí od ovladače třídy CDRom:

Zařízení \Device\CdRom0 ještě není připraveno pro přístup

Vypadá to na vadu elektroniky CD/DVD mechaniky. Dočasně ji odpoj, pokud nenastane další BSOD, je to jasné.

adavyp píše:Udělej ještě prosím bod 2E podle návodu této sekce.

----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 8 Pro [6.2 Build 9200] (x86)
Date : 2015/06/11 13:10:24

-- Controller Map ----------------------------------------------------------
+ PCI Standardní dvoukanálový řadič IDE [ATA]
+ ATA Channel 0 (0)
- SAMSUNG HD322HJ ATA Device
- ATA Channel 1 (1)
- Řadič prostorů úložišť [SCSI]

-- Disk List ---------------------------------------------------------------
(1) SAMSUNG HD322HJ : 320,0 GB [0/0/0, pd1]

----------------------------------------------------------------------------
(1) SAMSUNG HD322HJ
----------------------------------------------------------------------------
Model : SAMSUNG HD322HJ
Firmware : 1AC01112
Serial Number : S17AJ1NQ602721
Disk Size : 320,0 GB (8,4/137,4/320,0/320,0)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 625142448
Rotation Rate : Neznámy údaj
Interface : Serial ATA
Major Version : ATA/ATAPI-7
Minor Version : ATA8-ACS version 3b
Transfer Mode : SATA/300
Power On Hours : 9436 hod.
Power On Count : 1594 krát
Temparature : 21 C (69 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 0000h [OFF]
AAM Level : FEFEh [ON]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 _99 _51 000000000005 Počet chyb čtení
03 _94 _94 _11 000000000AFA Čas na roztočení ploten
04 _98 _98 __0 00000000064C Počet spuštění/zastavení
05 100 100 _10 000000000000 Počet přemapovaných sektorů
07 100 100 _51 000000000000 Počet chybných hledání
08 100 100 _15 000000000000 Čas potřebný na vyhledání
09 _98 _98 __0 0000000024DC Hodin v činnosti
0A 100 100 _51 000000000000 Počet opakovaných pokusů o roztočení ploten
0B 100 100 __0 000000000003 Počet pokusů o překalibrování
0C _98 _98 __0 00000000063A Počet cyklů zapnutí zařízení
0D 100 _99 __0 000000000005 Počet pokusů o softvérové opravení chyb při čtení programů z disku
B7 100 100 __0 000000000000 Neznámý
B8 100 100 _99 000000000000 Ukončovacích chyb
BB 100 100 __0 000000000021 Ohlášeno neopravitelných chyb
BC 100 100 __0 000000000000 Časový limit příkazu
BE _83 _60 __0 000011110011 Teplota toku vzduchu
C2 _79 _59 __0 000015110015 Teplota
C3 100 100 __0 0000000E5F28 Počet oprav chybného čtení
C4 100 100 __0 000000000000 Počet udalostí s číslem realokování sektorů
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 100 _91 __0 000000000001 Počet chyb v kontrolním součtu UltraDMA
C8 100 100 __0 000000000000 Počet chyb při zápisu sektorů
C9 253 253 __0 000000000000 Počet chyb při čtení programů z disku

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 8856 022A 003F 0000 0000 0000
010: 5331 3741 4A31 4E51 3630 3237 3231 2020 2020 2020
020: 0003 8000 0004 3141 4330 3131 3132 5341 4D53 554E
030: 4720 4844 3332 3248 4A20 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1706 0000 004C 0040
080: 00F8 0052 746B 7F69 4133 7469 BE41 4123 40FF 001D
090: 001D 0000 FFFE 0000 FEFE 0008 0005 005D 86A0 0001
100: EAB0 2542 0000 0000 0064 0000 0000 0000 5000 0F00
110: 0006 7212 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 91A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0F 00 64 63 05 00 00 00 00 00 00 03 07
010: 00 5E 5E FA 0A 00 00 00 00 00 04 32 00 62 62 4C
020: 06 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 64 64 00 00 00 00 00 00 00 08 25
040: 00 64 64 00 00 00 00 00 00 00 09 32 00 62 62 DC
050: 24 00 00 00 00 00 0A 33 00 64 64 00 00 00 00 00
060: 00 00 0B 12 00 64 64 03 00 00 00 00 00 00 0C 32
070: 00 62 62 3A 06 00 00 00 00 00 0D 0E 00 64 63 05
080: 00 00 00 00 00 00 B7 32 00 64 64 00 00 00 00 00
090: 00 00 B8 33 00 64 64 00 00 00 00 00 00 00 BB 32
0A0: 00 64 64 21 00 00 00 00 00 00 BC 32 00 64 64 00
0B0: 00 00 00 00 00 00 BE 22 00 53 3C 11 00 11 11 00
0C0: 00 00 C2 22 00 4F 3B 15 00 11 15 00 00 00 C3 1A
0D0: 00 64 64 28 5F 0E 00 00 00 00 C4 32 00 64 64 00
0E0: 00 00 00 00 00 00 C5 12 00 64 64 00 00 00 00 00
0F0: 00 00 C6 30 00 64 64 00 00 00 00 00 00 00 C7 3E
100: 00 64 5B 01 00 00 00 00 00 00 C8 0A 00 64 64 00
110: 00 00 00 00 00 00 C9 0A 00 FD FD 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 80 0F 00 7B
170: 03 00 01 00 02 43 08 43 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 BC

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 03 0B
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 33 00 00 00 00 00 00 00 00 00 00 08 0F
040: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00
050: 00 00 00 00 00 00 0A 33 00 00 00 00 00 00 00 00
060: 00 00 0B 00 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 0D 00 00 00 00 00
080: 00 00 00 00 00 00 B7 00 00 00 00 00 00 00 00 00
090: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
0A0: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
0B0: 00 00 00 00 00 00 BE 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
0D0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
100: 00 00 00 00 00 00 00 00 00 00 C8 00 00 00 00 00
110: 00 00 00 00 00 00 C9 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AD

Jinak omlouvam se, ze sem se dlouho neozval byl sem na dovoleny

Ten pevný disk také nevypadá moc dobře.

test disku dopadl bez chyb (pres Hirense Samsung Disk Diagnose nebo Samsung HDD Utility uz si to nepamatuju, ale bez chyb)

To je možné, nicméně atribut 0xBB (Ohlášeno neopravitelných chyb) naznačuje, že došlo k 33 chybám při čtení dat,
které se nepodařilo opravit ani pomocí ECC. Tedy bez ohledu na výsledek nějakého testu, byť od výrobce HDD, disk nepracuje zcela správně.
Co ta CD/DVD mechanika, řešil jsi to nějak? Nějaké nové pády?