Časté BSOD - IRQL not less or equal

[horakmar]

Ahojte, prosím o radu, delší dobu mě trápí časté BSOD. Reinstall systému nepomohl, test pamětí mě prošel v pořádku.

Dump: https://1drv.ms/u/s!Ahpp_KuEGm_TiO16auOFDg2mV1cTRg

Výpis:

: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffd36980000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8032f43ed70, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1


STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER: Dell Inc.

SYSTEM_PRODUCT_NAME: XPS 15 9560

SYSTEM_SKU: 07BE

BIOS_VENDOR: Dell Inc.

BIOS_VERSION: 1.12.1

BIOS_DATE: 10/02/2018

BASEBOARD_MANUFACTURER: Dell Inc.

BASEBOARD_PRODUCT: 05FFDN

BASEBOARD_VERSION: A00

DUMP_TYPE: 2

BUGCHECK_P1: ffffd36980000000

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8032f43ed70

READ_ADDRESS: fffff8032f8d0390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffd36980000000

CURRENT_IRQL: 2

FAULTING_IP:
nt!MI_READ_PTE_LOCK_FREE+0
fffff803`2f43ed70 488b01 mov rax,qword ptr [rcx]

CPU_COUNT: 8

CPU_MHZ: af8

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: 9

CPU_MICROCODE: 6,9e,9,0 (F,M,S,R) SIG: 8E'00000000 (cache) 8E'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: System

ANALYSIS_SESSION_HOST: HP-HORAK

ANALYSIS_SESSION_TIME: 12-02-2018 12:16:12.0248

ANALYSIS_VERSION: 10.0.18272.1001 amd64fre

TRAP_FRAME: ffffe80c64c2f2e0 -- (.trap 0xffffe80c64c2f2e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffd36980000000
rdx=ffffd369b4da6000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8032f43ed70 rsp=ffffe80c64c2f478 rbp=ffffe80c64c2f589
r8=ffffba81912c0300 r9=0000007ffffffff8 r10=0000000000000001
r11=ffffe80c64c2f718 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
nt!MI_READ_PTE_LOCK_FREE:
fffff803`2f43ed70 488b01 mov rax,qword ptr [rcx] ds:ffffd369`80000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8032f5ce869 to fffff8032f5bd040

STACK_TEXT:
ffffe80c`64c2f198 fffff803`2f5ce869 : 00000000`0000000a ffffd369`80000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffe80c`64c2f1a0 fffff803`2f5cac8e : ffffba81`00000000 fffff803`2f472c38 ffffe80c`64c2f469 00000000`00000001 : nt!KiBugCheckDispatch+0x69
ffffe80c`64c2f2e0 fffff803`2f43ed70 : fffff803`2f4f9e1e ffffa900`bb73e000 ffffe80c`6a8df298 ffffffff`ffffffff : nt!KiPageFault+0x44e
ffffe80c`64c2f478 fffff803`2f4f9e1e : ffffa900`bb73e000 ffffe80c`6a8df298 ffffffff`ffffffff 00000000`00000000 : nt!MI_READ_PTE_LOCK_FREE
ffffe80c`64c2f480 fffff803`2f546809 : ffff572d`ccd39fd5 fffff80b`0fb48514 00000000`00000000 00000000`00000000 : nt!MmFreeContiguousMemory+0x3e
ffffe80c`64c2f4f0 fffff80b`0fb65457 : 00000000`00000000 ffffe80c`64c2f640 ffffba81`961094b8 fffff803`2f57bed8 : nt!HvlpFreeOverlayPages+0x9
ffffe80c`64c2f520 fffff80b`0fa9fe20 : ffffba81`96109500 ffffba81`91e8a010 00000000`00000000 00000000`00000000 : storport!StorPortExtendedFunction+0x23437
ffffe80c`64c2f5f0 fffff80b`0faba3d3 : ffffba81`91eb60b0 fffff80b`0fb4d2d7 ffffba81`91e7a1a0 00000000`00000004 : iaStorAVC!Wcdl::Allocator::freeContiguous+0x20
ffffe80c`64c2f630 fffff80b`0fab1d67 : ffffa900`bb794440 fffff80b`0fa3c834 ffffba81`91def0b0 ffffba81`91eb60b0 : iaStorAVC!readSmartAttribsCompletion+0x2bf
ffffe80c`64c2f6e0 fffff80b`0faae81c : ffffba81`91eb60b0 ffffe80c`64c2f901 ffffa900`bb794440 fffff80b`0fb1c820 : iaStorAVC!NvmRequest::complete+0x1b7
ffffe80c`64c2f720 fffff80b`0faad2ef : ffffba81`91eb60b0 ffffe80c`64c2f910 00000000`00000000 ffffba81`9cf52000 : iaStorAVC!NvmePort::processCompletionQueueForSharedInterrupt+0x144
ffffe80c`64c2f7b0 fffff803`2f46eda7 : ffffa900`b7a82f80 ffffe80c`64c2f910 ffffba81`91dde9b8 00000000`00000000 : iaStorAVC!NvmePort::dpc+0x47
ffffe80c`64c2f810 fffff803`2f46e3ee : 00000015`00000000 00000000`00000320 ffffe80c`64c2f954 00000000`00000004 : nt!KiExecuteAllDpcs+0x2e7
ffffe80c`64c2f950 fffff803`2f5c0a5a : ffffffff`00000000 ffffa900`b7a80180 00000000`00000000 ffffa900`b7a90200 : nt!KiRetireDpcList+0x1ae
ffffe80c`64c2fb60 00000000`00000000 : ffffe80c`64c30000 ffffe80c`64c29000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


THREAD_SHA1_HASH_MOD_FUNC: 4b3f7265233ebba68f3f20243f4fc88811c8717a

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: dbead06d1c45a5b4df4b6a791530fd5b9bf0b560

THREAD_SHA1_HASH_MOD: 33f68441bb0c7977273ddb2471e6ad6430d528bb

FOLLOWUP_IP:
iaStorAVC!Wcdl::Allocator::freeContiguous+20
fffff80b`0fa9fe20 4883c438 add rsp,38h

FAULT_INSTR_CODE: 38c48348

SYMBOL_STACK_INDEX: 7

SYMBOL_NAME: iaStorAVC!Wcdl::Allocator::freeContiguous+20

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: iaStorAVC

IMAGE_NAME: iaStorAVC.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5a7ae8c0

IMAGE_VERSION: 15.44.0.1010

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 20

FAILURE_BUCKET_ID: AV_iaStorAVC!Wcdl::Allocator::freeContiguous

BUCKET_ID: AV_iaStorAVC!Wcdl::Allocator::freeContiguous

PRIMARY_PROBLEM_CLASS: AV_iaStorAVC!Wcdl::Allocator::freeContiguous

TARGET_TIME: 2018-12-01T17:41:07.000Z

OSBUILD: 17763

OSSERVICEPACK: 134

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2003-06-14 07:03:37

BUILDDATESTAMP_STR: 180914-1434

BUILDLAB_STR: rs5_release

BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME: 5de0

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_iastoravc!wcdl::allocator::freecontiguous

FAILURE_ID_HASH: {5bb5bd0d-f334-7f89-884b-415700daf842}

Followup: MachineOwner
---------

Díky za jakékoliv odpovědi!

[Reklama]

[adavyp]

Ahoj.
Málo inforamcí. Chci log z CDI, název počítače a export z prohlížeče událostí.

[horakmar]

Název počítače: HP-HORAK

CDI:

----------------------------------------------------------------------------
CrystalDiskInfo 8.0.0 (C) 2008-2018 hiyohiyo
Crystal Dew World : https://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 10 Professional [10.0 Build 17763] (x64)
Date : 2018/12/02 16:51:31

-- Controller Map ----------------------------------------------------------
+ Intel Chipset SATA RAID Controller [SCSI]
- ST2000LM015-2E8174
- NVMe CX2-8B256-Q11 NV
- Řadič prostorů úložišť [SCSI]
- Řadič zpětné smyčky disku VHD společnosti Microsoft [SCSI]

-- Disk List ---------------------------------------------------------------
(1) ST2000LM015-2E8174 : 2000.3 GB [0/0/1, pd1] - st

----------------------------------------------------------------------------
(1) ST2000LM015-2E8174
----------------------------------------------------------------------------
Model : ST2000LM015-2E8174
Firmware : SDM1
Serial Number : ZDZ09JFF
Disk Size : 2000.3 GB (8.4/137.4/2000.3/----)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 3907029168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ACS-3
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 2510 hod.
Power On Count : 1170 krát
Temperature : 37 C (98 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : D:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _82 _64 __6 000009C31AE8 Počet chyb čtení
03 _99 _99 __0 000000000000 Čas na roztočení ploten
04 _97 _97 _20 000000000E03 Počet spuštění/zastavení
05 100 100 _36 000000000000 Počet přemapovaných sektorů
07 _74 _60 _45 000001962819 Počet chybných hledání
09 _98 _98 __0 6050000009CE Hodin v činnosti
0A 100 100 _97 000000000000 Počet opakovaných pokusů o roztočení ploten
0C _99 _99 _20 000000000492 Počet cyklů zapnutí zařízení
B8 100 100 _99 000000000000 Ukončovacích chyb
BB 100 100 __0 000000000000 Ohlášeno neopravitelných chyb
BC 100 _99 __0 000000000001 Časový limit příkazu
BD 100 100 __0 000000000000 Vysoká rychlost zápisu
BE _63 _52 _40 0000251A0025 Teplota toku vzduchu
BF 100 100 __0 00000000000B Počet udalostí zaznamenaných otřesovým senzorem
C0 100 100 __0 000000000028 Počet vypnutí disku
C1 _87 _87 __0 000000006B22 Počet cyklů načítání/vymazání
C2 _37 _48 __0 000800000025 Teplota
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000000 Počet chyb v kontrolním součtu UltraDMA
F0 100 253 __0 3CCA00000324 Čas nastavování hlaviček - v hodinách
F1 100 253 __0 0000F188B6E2 Total Host Writes
F2 100 253 __0 0001E14B5CB6 Total Host Reads
FE __1 __1 __0 000000000013 Ochrana proti pádu

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5A44 5A30 394A 4646
020: 0000 0000 0000 5344 4D31 2020 2020 5354 3230 3030
030: 4C4D 3031 352D 3245 3831 3734 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0100
070: 0000 0000 0000 0000 0000 001F 8F0E 0006 006C 004C
080: 07F0 001F 746B 7D69 6163 7469 BC49 6163 407F 00AA
090: 00AA 8080 FFFE 0000 D0D0 0000 0000 0000 0000 0000
100: 88B0 E8E0 0000 0000 0000 0000 6003 0000 5000 C500
110: A435 005F 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 88B0
130: E8E0 88B0 E8E0 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 BDFF 0280 0000 0000
150: 0008 0000 0000 0027 1028 8000 C000 0100 A500 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 3035 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 56A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 52 40 E8 1A C3 09 00 00 00 03 03
010: 00 63 63 00 00 00 00 00 00 00 04 32 00 61 61 03
020: 0E 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 4A 3C 19 28 96 01 00 00 00 09 32
040: 00 62 62 CE 09 00 00 50 60 1A 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 63 63 92 04 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 63 01
080: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 3F 34 25 00 1A 25 00 00 00 BF 32
0A0: 00 64 64 0B 00 00 00 00 00 00 C0 32 00 64 64 28
0B0: 00 00 00 00 00 01 C1 32 00 57 57 22 6B 00 00 00
0C0: 00 00 C2 22 00 25 30 25 00 00 00 08 00 00 C5 12
0D0: 00 64 64 00 00 00 00 00 00 00 C6 10 00 64 64 00
0E0: 00 00 00 00 00 00 C7 3E 00 C8 C8 00 00 00 00 00
0F0: 00 00 F0 00 00 64 FD 24 03 00 00 CA 3C 2E F1 00
100: 00 64 FD E2 B6 88 F1 00 00 00 F2 00 00 64 FD B6
110: 5C 4B E1 01 00 00 FE 32 00 01 01 13 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71
170: 03 00 01 00 01 FF 02 54 01 00 00 00 00 00 00 00
180: 00 00 00 00 70 00 00 00 05 01 01 01 01 01 01 01
190: 01 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 0B 00 00 00 45 41 C1 49 38 08 00 00
1B0: 00 00 00 00 01 00 83 00 E2 B6 88 F1 00 00 00 00
1C0: B6 5C 4B E1 01 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 85 0E 00 00 01 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
1F0: 00 00 00 00 00 00 00 00 00 00 03 18 00 00 00 EE

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 2D 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C5 00
0D0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0E0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0F0: 00 00 F0 00 00 00 00 00 00 00 00 00 00 00 F1 00
100: 00 00 00 00 00 00 00 00 00 00 F2 00 00 00 00 00
110: 00 00 00 00 00 00 FE 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 92





Další požadované logy:

https://1drv.ms/f/s!Ahpp_KuEGm_TiO17nZyZBdbA3OG9yg

[adavyp]

Zkus nainstalovat update IntelRST z tohoto odkazu: https://downloadcenter.intel.com/downlo ... py-x64.zip

Názvem počítače jsem myslel typ počítače, ne jeho doménové jméno
Podle něj bychom našli vhodný update firmwaru. Nejspíš bude potřeba.

[horakmar]

A já sem si říkal.. k čemu zrovna tohle

XPS 15 9560

Vyzkouším tvůj link

[adavyp]

No tak to by měl stačit Dell SupportAssist. Ten ti updaty automaticky vyhledá a nainstaluje.
JInak koukám, že už tam nejnovější verzi firmwaru 1.12.1 máš. Zkus tedy ten RST a uvidíš.

[horakmar]

DELL update mám čistej, aktualizovat drivery bylo to první, co mě napadlo. Vyzkoušel jsem to RST, uvidíme. Btw, o co jde? Proč se to z ničeho nic začalo dít? A podle čeho jsi to poznal?

Ještě jednou díky!

[horakmar]

Tak problém přetrvává, dnes v 19:30 opět BSOD.

logy:
https://onedrive.live.com/?authkey=%21A ... 84ABFC691A

[adavyp]

Jdi do UEFI a podívej se jak máš nastaveno rozhraní SATA, mělo by tam být AHCI.

[horakmar]

To způsobí bootloop.

Musím udělat zase reinst systému? Proč to doteď fungovalo bez problémů se SATA a teď by se mělo měnit na AHCI? :-/

[adavyp]

Máš tam teda nastavení AHCI nebo IDE? Přehodit to nesmíš, pokud nechceš dělat reinstal. Upraví se jenom jeden klíč v registru.

Nevím proč to dělá. Je v tom napíchlej RAID/AHCI ovladač od Intelu, který asi prostě nefunguje no....

[horakmar]

Omlouvám se, že jsem neodpověděl - špatně jsem si přečetl vzkaz.

Zkoušel jsem upravovat registry podle googlu, ale vždycky to selhalo, tak jsem nakonec hodil AHCI a reinstraloval systém, tak uvidíme.