PC-HELP.CZ

Ahoj,
dostal se mi do rukou počítač s Windows 10, který z ničeho nic (prý) přestal startovat. Start pc končí modrou smrtí 0xc000021a.
Co teď?

Jelikož pc nenaběhne, minidump nenahraji.
V pc je Intel pentium gold (přesný typ nevím)
Děkuji

Chybi vsechny pozadovane body dle navodu na zalozeni prispevky v BSOD sekci.

Ze samotneho kodu chyby nejde poznat vubec nic, dodej informace pozadovane ve vsech bodech.

"Jelikož pc nenaběhne, minidump nenahraji."

Staci disk pripojit se systemem pripojit do jineho PC nebo spustit z flashky Linux - ten dump je nutny,
bez nej to nema smysl resit.

Ok, disk připojen.
bod a) Složka minidump v C:\Windows není (skryté soubory vidím). Ale v samotné složce Windows je memory.dmp (že by to již win ukládal jinak?) https://www.uschovna.cz/zasilka/QXFCCMR4WXZ9VWFF-NT8/
bod b) udělám jak, když mám disk připojen do jiného pc?
bod c) HyperX 8GB KIT DDR4 2400MHz CL15 Fury Black Series, Be quiet! System Power B9 - 300W, Intel Pentium Gold G5400, Kingston A1000 NVMe PCIe SSD M.2 - 240GB, MSI B360M PRO-VDH - Intel B360
bod d) žádný overclocking
bod e) ----------------------------------------------------------------------------
CrystalDiskInfo 9.5.0 (C) 2008-2024 hiyohiyo
Crystal Dew World: https://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 11 Pro 23H2 [10.0 Build 22631] (x64)
Date : 2024/12/04 22:21:00

-- Controller Map ----------------------------------------------------------
+ Standardní řadič SATA AHCI [ATA]
- WDC WD1005FBYZ-01YCBB3
- Řadič prostorů úložišť [SCSI]
+ Řadič Standard NVM Express [SCSI]
- XPG GAMMIX S11 Pro

-- Disk List ---------------------------------------------------------------
(03) KINGSTON SA1000M8240G : 240,0 GB [2/0/0, nr] - nv
----------------------------------------------------------------------------
(03) KINGSTON SA1000M8240G
----------------------------------------------------------------------------
Enclosure : KINGSTON SA1000M8240G USB Device (V=0BDA, P=9210, nr) - nv
Model : KINGSTON SA1000M8240G
Firmware : E8FK11.L
Serial Number : 50026B72821656DD
Disk Size : 240,0 GB
Interface : USB (NVM Express)
Standard : NVM Express 1.2
Transfer Mode : ---- | ----
Power On Hours : 7310 hodin
Power On Count : 7456 krát
Host Reads : 28867 GB
Host Writes : 28248 GB
Temperature : 30 C (86 F)
Health Status : Dobrý (89 %)
Features : S.M.A.R.T., TRIM, VolatileWriteCache
Drive Letter : F: G:

-- S.M.A.R.T. --------------------------------------------------------------
ID RawValues(6) Attribute Name
01 000000000000 Kritické varování
02 00000000012F Složená teplota
03 000000000064 Rezerva k dispozici
04 000000000064 Dostupná náhradní prahová hodnota
05 00000000000B Použité procento
06 0000039BC22F Čtení datových jednotek
07 00000387F250 Zapsané datové jednotky
08 00003B5F0064 Příkazy pro hostitelské čtení
09 00003BC199F3 Příkazy pro zápis hostitele
0A 000000000B32 Čas obsazení řadiče
0B 000000001D20 Napájecí cykly
0C 000000001C8E Hodiny napájení
0D 00000000009E Nebezpečné vypnutí
0E 000000000000 Chyby v médiích a integritě dat
0F 000000000031 Počet položek protokolu chybových informací

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 2646 2646 3035 3230 4236 3237 3238 3631 3635 4444
010: 2020 2020 494B 474E 5453 4E4F 5320 3141 3030 4D30
020: 3238 3034 2047 2020 2020 2020 2020 2020 2020 2020
030: 2020 2020 3845 4B46 3131 4C2E B701 0026 0900 0000
040: 0200 0001 4F80 0012 E360 0016 0000 0000 0000 0000
050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
120: 0000 0000 0000 0000 0000 0000 0000 0000 0007 0300
130: 0402 040F 0101 016B 016F 0000 0000 0000 0000 0000
140: 6000 E489 0037 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0000

-- SMART_NVME --------------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 00 2F 01 64 64 0B 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: 2F C2 9B 03 00 00 00 00 00 00 00 00 00 00 00 00
030: 50 F2 87 03 00 00 00 00 00 00 00 00 00 00 00 00
040: 64 00 5F 3B 00 00 00 00 00 00 00 00 00 00 00 00
050: F3 99 C1 3B 00 00 00 00 00 00 00 00 00 00 00 00
060: 32 0B 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: 20 1D 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: 8E 1C 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 9E 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 31 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 2F 01 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

bod f) neudělám
bod g) jdu na to

Kdyz mas to SSD pripojene, projed ho testovacim programem od vyrobce, aby bylo jiste jestli je OK.

Pak na systemovy oddil spust z prikazove radky CHECKDISK.

Připojuji ho přes USB adaptér. Udělám jakmile doběhne memtest, nyní je SSD v původním PC. Zatím 35m, Pass 1, Errors 0

Test 5x proběhl, 0 problémů. Minidump nevytvořen.

f:\>CHKDSK
The type of the file system is NTFS.

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
962304 file records processed.
File verification completed.
Phase duration (File record verification): 49.14 seconds.
38957 large file records processed.
Phase duration (Orphan file record recovery): 26.81 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.65 milliseconds.

Stage 2: Examining file name linkage ...
79020 reparse records processed.
1388088 index entries processed.
Index verification completed.
Phase duration (Index verification): 1.09 minutes.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 1.17 seconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 0.57 milliseconds.
79020 reparse records processed.
Phase duration (Reparse point and Object ID verification): 194.37 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 408.67 milliseconds.
212893 data files processed.
Phase duration (Data attribute verification): 0.29 milliseconds.
CHKDSK is verifying Usn Journal...
38394504 USN bytes processed.
Usn Journal verification completed.
Phase duration (USN journal verification): 1.36 seconds.

Windows has scanned the file system and found no problems.
No further action is required.

76170239 KB total disk space.
73968892 KB in 374654 files.
426564 KB in 212894 indexes.
0 KB in bad sectors.
1091131 KB in use by the system.
65536 KB occupied by the log file.
683652 KB available on disk.

4096 bytes in each allocation unit.
19042559 total allocation units on disk.
170913 allocation units available on disk.
Total duration: 1.96 minutes (118017 ms).

Zkoušel jsem https://www.kingston.com/en/support/tec ... ssdmanager ale SSD nenalezl

Neví někdo jak pokračovat?
Nebo jedině reinstal Win a doufat, že to pomůže, že to byl jen sw problém?

Povrchový test HDTune jsi zkoušel? Vypadá to, že je disk rozdělený a na systémovém oddílu zbylo asi 700 MB volného místa. To není zrovna ideální.

Error scan? Bez chyby

Vypadá to skutečně na rozbořený OS. Zkus čistou instalaci a uvidíme.

Neskúsil si aj obnovenie OS ?

Myslíš z instalační boot flashky?