PC-HELP.CZ

Zdravím,

mám problém s PC. Normálně nastartuje a objeví se ikony pro přihlášení do profilu.
Po zadaní hesla se objeví modrá plocha s "Vítejte" a následně jen černá plocha s bilým kurzorem.

OS je Win7 64 bit (legální)

Funguje:
Ctrl+Alt+Del
Ctrl+Shift+Del
připojení k internetu
spuštění programů přes Správce úloh

Nefunguje:
spuštění "explorer.exe" přes správce úloh
spuštění "regedit" přes správce úloh
nouzový režim (objeví se jen nápisy v rozích, situace stejná jako výše)


Odzkoušel jsem již (a nepomohlo):
- v BIOSU: load default settings
- pročištění Avastem
- pročištění přes CCleanerem
- smazaání nepotřebných programů
- pročištění Mbam (log přiložen)
- log z HiJackThis


Co mám ještě vyzkoušet? Co by mohlo zabrat?



log z HiJackThis
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:07:00, on 26.10.2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.18057)
Boot mode: Normal

Running processes:
F:hijackthis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.google.cz/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = C:WindowsSysWOW64blank.htm
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:Program FilesAVAST SoftwareAvastaswWebRepIE.dll
O4 - HKLM..Run: [StartCCC] "C:Program Files (x86)ATI TechnologiesATI.ACECore-StaticCLIStart.exe" MSRun
O4 - HKLM..Run: [AvastUI.exe] "C:Program FilesAVAST SoftwareAvastAvastUI.exe" /nogui
O4 - HKCU..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun
O8 - Extra context menu item: E&xportovat do aplikace Microsoft Excel - res://C:PROGRA~2MICROS~2Office12EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~2MICROS~2Office12REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~2COMMON~1SkypeSKYPE4~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:Program Files (x86)Common FilesAdobeARM1.0armsvc.exe
O23 - Service: @%SystemRoot%system32Alg.exe,-112 (ALG) - Unknown owner - C:WindowsSystem32alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:Windowssystem32atiesrxx.exe (file missing)
O23 - Service: Avast Antivirus (avast! Antivirus) - Avast Software s.r.o. - C:Program FilesAVAST SoftwareAvastAvastSvc.exe
O23 - Service: AvastVBox COM Service (AvastVBoxSvc) - Avast Software - C:Program FilesAVAST SoftwareAvastngvboxAvastVBoxSVC.exe
O23 - Service: @%SystemRoot%system32efssvc.dll,-100 (EFS) - Unknown owner - C:WindowsSystem32lsass.exe (file missing)
O23 - Service: @%systemroot%system32fxsresm.dll,-118 (Fax) - Unknown owner - C:Windowssystem32fxssvc.exe (file missing)
O23 - Service: Služba Google Update (gupdate) (gupdate) - Google Inc. - C:Program Files (x86)GoogleUpdateGoogleUpdate.exe
O23 - Service: Služba Google Update (gupdatem) (gupdatem) - Google Inc. - C:Program Files (x86)GoogleUpdateGoogleUpdate.exe
O23 - Service: @%SystemRoot%system32ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:Windowssystem32IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: MBAMService - Malwarebytes - C:Program Files (x86)Malwarebytes Anti-Malwarembamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:Program Files (x86)Mozilla Maintenance Servicemaintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:WindowsSystem32msdtc.exe (file missing)
O23 - Service: @%SystemRoot%System32netlogon.dll,-102 (Netlogon) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%systemroot%system32psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%systemroot%system32Locator.exe,-2 (RpcLocator) - Unknown owner - C:Windowssystem32locator.exe (file missing)
O23 - Service: @%SystemRoot%system32samsrv.dll,-1 (SamSs) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:Program Files (x86)SkypeUpdaterUpdater.exe
O23 - Service: @%SystemRoot%system32snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:WindowsSystem32snmptrap.exe (file missing)
O23 - Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) - Unknown owner - C:WindowsSystem32spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%system32sppsvc.exe,-101 (sppsvc) - Unknown owner - C:Windowssystem32sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:Program Files (x86)Common FilesSteamSteamService.exe
O23 - Service: TeamViewer 9 (TeamViewer9) - TeamViewer GmbH - C:Program Files (x86)TeamViewerVersion9TeamViewer_Service.exe
O23 - Service: @%SystemRoot%system32ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:Windowssystem32UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%system32vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%SystemRoot%system32vds.exe,-100 (vds) - Unknown owner - C:WindowsSystem32vds.exe (file missing)
O23 - Service: @%systemroot%system32vssvc.exe,-102 (VSS) - Unknown owner - C:Windowssystem32vssvc.exe (file missing)
O23 - Service: @%SystemRoot%system32WatWatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:Windowssystem32WatWatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%system32wbengine.exe,-104 (wbengine) - Unknown owner - C:Windowssystem32wbengine.exe (file missing)
O23 - Service: @%Systemroot%system32wbemwmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:Windowssystem32wbemWmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%Windows Media Playerwmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:Program Files (x86)Windows Media Playerwmpnetwk.exe (file missing)

--
End of file - 6313 bytes



log z Mbam
Malwarebytes Anti-Malware
http://www.malwarebytes.org

Datum skenování: 26.10.2015
Čas skenování: 19:42
Protokol: log_MBAM.txt
Správce: Ano

Verze: 2.2.0.1024
Databáze malwaru: v2015.09.22.05
Databáze rootkitů: v2015.09.18.01
Licence: Bezplatná verze
Ochrana proti malwaru: Vypnuto
Ochrana proti škodlivým webovým stránkám: Vypnuto
Ochrana programu: Vypnuto

OS: Windows 7 Service Pack 1
CPU: x64
Souborový systém: NTFS
Uživatel: Rodiče

Typ skenu: Sken hrozeb
Výsledek: Dokončeno
Prohledaných objektů: 430751
Uplynulý čas: 14 min, 7 sek

Paměť: Zapnuto
Po spuštění: Zapnuto
Souborový systém: Zapnuto
Archivy: Zapnuto
Rootkity: Vypnuto
Heuristika: Zapnuto
PUP: Zapnuto
PUM: Zapnuto

Procesy: 0
(Nenalezeny žádné škodlivé položky)

Moduly: 0
(Nenalezeny žádné škodlivé položky)

Klíče registru: 0
(Nenalezeny žádné škodlivé položky)

Hodnoty registru: 0
(Nenalezeny žádné škodlivé položky)

Data registru: 0
(Nenalezeny žádné škodlivé položky)

Složky: 0
(Nenalezeny žádné škodlivé položky)

Soubory: 0
(Nenalezeny žádné škodlivé položky)

Fyzické sektory: 0
(Nenalezeny žádné škodlivé položky)


(end)

Dodatečně přidáno po 57 minutách 52 vteřinách:
Aktualizace:

Vytvoření dalšího, nového profilu = zobrazí se pouze tapeta na ploše
Připojení přes TeamViewer = po odhlášení se zozbrazí tapeta na ploše

Pokud máš možnost zkontroluj disk se systémem a to programem CrystaDiskInfo, třeba i v jibém PC (např. u kamaráda). Nejspíše poškozený disk, či systém na disku. Log z uvedeného programu vlož sem.

Zde je log z Crystal DIsk Info (+ přiložen screen):
----------------------------------------------------------------------------
CrystalDiskInfo 6.5.2 (C) 2008-2015 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
Date : 2015/10/26 22:00:46

-- Controller Map ----------------------------------------------------------
- ATA Channel 1 (1) [ATA]
+ ATA Channel 0 (0) [ATA]
- HL-DT-ST DVDRAM GH22NS70 ATA Device
- ATA Channel 1 (1) [ATA]
+ Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08 [ATA]
+ ATA Channel 0 (0)
- WDC WD5000AAKX-003CA0 ATA Device
- ATA Channel 1 (1)
- Virtual CloneDrive [SCSI]

-- Disk List ---------------------------------------------------------------
(1) WDC WD5000AAKX-003CA0 : 500,1 GB [0/0/0, pd1] - wd

----------------------------------------------------------------------------
(1) WDC WD5000AAKX-003CA0
----------------------------------------------------------------------------
Model : WDC WD5000AAKX-003CA0
Firmware : 15.01H15
Serial Number : WD-WMAYUU705017
Disk Size : 500,1 GB (8,4/137,4/500,1/500,1)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : Neznámy údaj
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300 | SATA/600
Power On Hours : 3552 hod.
Power On Count : 2733 krát
Temperature : 33 C (91 F)
Health Status : Dobrý
Features : S.M.A.R.T., 48bit LBA, NCQ
APM Level : ----
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Počet chyb čtení
03 139 139 _21 000000000FA8 Čas na roztočení ploten
04 _98 _98 __0 000000000AC2 Počet spuštění/zastavení
05 200 200 140 000000000000 Počet přemapovaných sektorů
07 100 253 __0 000000000000 Počet chybných hledání
09 _96 _96 __0 000000000DE0 Hodin v činnosti
0A 100 100 __0 000000000000 Počet opakovaných pokusů o roztočení ploten
0B 100 100 __0 000000000000 Počet pokusů o překalibrování
0C _98 _98 __0 000000000AAD Počet cyklů zapnutí zařízení
C0 200 200 __0 000000000030 Počet vypnutí disku
C1 200 200 __0 000000000A91 Počet cyklů načítání/vymazání
C2 110 _99 __0 000000000021 Teplota
C4 200 200 __0 000000000000 Počet udalostí s číslem realokování sektorů
C5 200 200 __0 000000000000 Počet podezřelých sektorů
C6 200 200 __0 000000000000 Počet neopravitelných sektorů
C7 200 _70 __0 000000000204 Počet chyb v kontrolním součtu UltraDMA
C8 200 200 __0 000000000000 Počet chyb při zápisu sektorů

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 574D 4159 5555 3730 3530 3137
020: 0000 8000 0032 3135 2E30 3148 3135 5744 4320 5744
030: 3530 3030 4141 4B58 2D30 3033 4341 3020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 170E 0004 0044 0040
080: 01FE 0000 746B 7D61 4123 7469 BC41 4123 207F 002D
090: 002D 0000 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 0000 0000 5001 4EE0
110: 58A1 91B5 0000 0000 0000 0000 0000 0000 0000 4018
120: 4018 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 16FE 0125 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 3037 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 103E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 84A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 03 27
010: 00 8B 8B A8 0F 00 00 00 00 00 04 32 00 62 62 C2
020: 0A 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00
030: 00 00 07 2E 00 64 FD 00 00 00 00 00 00 00 09 32
040: 00 60 60 E0 0D 00 00 00 00 00 0A 32 00 64 64 00
050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 62 62 AD 0A 00 00 00 00 00 C0 32
070: 00 C8 C8 30 00 00 00 00 00 00 C1 32 00 C8 C8 91
080: 0A 00 00 00 00 00 C2 22 00 6E 63 21 00 00 00 00
090: 00 00 C4 32 00 C8 C8 00 00 00 00 00 00 00 C5 32
0A0: 00 C8 C8 00 00 00 00 00 00 00 C6 30 00 C8 C8 00
0B0: 00 00 00 00 00 00 C7 32 00 C8 46 04 02 00 00 00
0C0: 00 00 C8 08 00 C8 C8 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 82 00 28 23 01 7B
170: 03 00 01 00 02 5B 05 00 00 00 00 00 00 00 00 00
180: 00 00 01 02 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 13

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 00 00 00 00 00 00 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 00 64 64 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 00 00 00 00 00
050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C0 00
070: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00
080: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00
090: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0C0: 00 00 C8 00 C8 C8 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D5

nedávno jsem viděl toto video, možná ti pomůže https://www.youtube.com/watch?v=roDQK1pO4oc

tak bohužel:-( Našel jsem a přidal do vyjímek pouze explorer.exe, druhý zmiňovaný se v PC nenachází...
Ale i po restartu se situace opakuje:-(

Vlož log z Programu HiJackThis do stejnojmenné sekce a požádej o rady. Máš tam dost problémů. Tady by to virovijci mohli přehlédnout.

Díky za pomoc, vytvořeno v nové sekci - tuto zavírám...