Hry náhodně padají
Napsal: 27 led 2024 09:10
Zdravím !
Jdu si pro radu ohledně padání her, respektive jejich zmrazení.
Většinou se random hra zasekne a je zapotřebí restart PC.
Jelikož se jedná o nový ntb, byl už dvakrát v reklamaci s odmítnutím, že je po testech v pořádku.
Windows 11 home, BIOS, drivery, C++, vše je aktualizováno.
Ntb je HP Pavilion Gaming 15-dk2xxx.
Jediná hra Metro Exodus mi vygenerovala soubour pro WinDbg, ten vždy popíše jeden a ten samý problém, který přikládám k mému dotazu.
Prosím o jakékoliv nasměrování kde hledat šotka.
//
0:045> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullPtr
Key : AV.Fault
Value: Read
Key : Analysis.CPU.mSec
Value: 374
Key : Analysis.Elapsed.mSec
Value: 845
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 280
Key : Analysis.Init.Elapsed.mSec
Value: 194962
Key : Analysis.Memory.CommitPeak.Mb
Value: 563
Key : Failure.Bucket
Value: NULL_POINTER_READ_c0000005_VCRUNTIME140.dll!memcpy
Key : Failure.Hash
Value: {e914085a-a9fd-ad16-cf5c-b3563eacf9a9}
Key : Timeline.OS.Boot.DeltaSec
Value: 175622
Key : Timeline.Process.Start.DeltaSec
Value: 902
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
Key : WER.Process.Version
Value: 1.0.0.7
FILE_IN_CAB: crashdump.dmp
APPLICATION_VERIFIER_FLAGS: 0
CONTEXT: (.ecxr)
rax=000002073f0a46f0 rbx=0000000000000000 rcx=000002073f0a46f0
rdx=0000000000000000 rsi=00000000000001e0 rdi=000002073f098758
rip=00007ffb63e9123d rsp=000000542601fc48 rbp=000002073f0a46f0
r8=00000000000001e0 r9=00000000000001e0 r10=00007ffb63e80000
r11=000000542601fc40 r12=00000000ffffffff r13=0000000000000000
r14=00000000000001e0 r15=000002073f098bd0
iopl=0 nv up ei ng nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010283
VCRUNTIME140!memcpy+0x17d:
00007ffb`63e9123d c5fe6f02 vmovdqu ymm0,ymmword ptr [rdx] ds:00000000`00000000=??
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffb63e9123d (VCRUNTIME140!memcpy+0x000000000000017d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
PROCESS_NAME: MetroExodus.exe
READ_ADDRESS: 0000000000000000
ERROR_CODE: (NTSTATUS) 0xc0000005 - Instrukce na adrese 0x%p odkazovala na adresu pam ti 0x%p. S pam t nelze prov st operaci: %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
STACK_TEXT:
00000054`2601fc48 00007ff6`43f1cc48 : 00000000`0000c762 00000000`00000008 00000000`00000000 00000000`00000001 : VCRUNTIME140!memcpy+0x17d
00000054`2601fc50 00007ff6`43f1d558 : 00000000`0000c762 00000000`00000001 00000054`197fa470 00000000`00000000 : MetroExodus!physx_fps+0x1244a8
00000054`2601fcf0 00007ff6`43efac93 : 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`00000037 : MetroExodus!physx_fps+0x124db8
00000054`2601fd20 00007ff6`43efa7f0 : 00000000`0000044e 00007ff6`43efe840 00000054`197fa470 00000000`00000000 : MetroExodus!physx_fps+0x1024f3
00000054`2601fd50 00007ff6`43efe85e : 00000054`197fa470 00000000`000003f4 00000054`197fa470 00007ff6`43efe840 : MetroExodus!physx_fps+0x102050
00000054`2601fd80 00007ff6`432e7cc3 : 00007ff6`452609b0 00000000`00000000 00000000`00000000 00000000`00000000 : MetroExodus!physx_fps+0x1060be
00000054`2601fdb0 00007ffb`8e0f1503 : 00000207`16900190 00000000`00000000 00000000`00000000 00000000`00000000 : MetroExodus+0x197cc3
00000054`2601fe20 00007ffb`8f55257d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<void (__cdecl*)(void *),0>+0x93
00000054`2601fe50 00007ffb`90d8aa58 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
00000054`2601fe80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28
FAULTING_SOURCE_LINE: D:\a\_work\1\s\src\vctools\crt\vcruntime\src\string\amd64\memcpy.asm
FAULTING_SOURCE_FILE: D:\a\_work\1\s\src\vctools\crt\vcruntime\src\string\amd64\memcpy.asm
FAULTING_SOURCE_LINE_NUMBER: 304
FAULTING_SOURCE_CODE:
No source found for 'D:\a\_work\1\s\src\vctools\crt\vcruntime\src\string\amd64\memcpy.asm'
SYMBOL_NAME: VCRUNTIME140!memcpy+17d
MODULE_NAME: VCRUNTIME140
IMAGE_NAME: VCRUNTIME140.dll
STACK_COMMAND: ~45s; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_VCRUNTIME140.dll!memcpy
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 14.38.33130.0
FAILURE_ID_HASH: {e914085a-a9fd-ad16-cf5c-b3563eacf9a9}
Followup: MachineOwner
Jdu si pro radu ohledně padání her, respektive jejich zmrazení.
Většinou se random hra zasekne a je zapotřebí restart PC.
Jelikož se jedná o nový ntb, byl už dvakrát v reklamaci s odmítnutím, že je po testech v pořádku.
Windows 11 home, BIOS, drivery, C++, vše je aktualizováno.
Ntb je HP Pavilion Gaming 15-dk2xxx.
Jediná hra Metro Exodus mi vygenerovala soubour pro WinDbg, ten vždy popíše jeden a ten samý problém, který přikládám k mému dotazu.
Prosím o jakékoliv nasměrování kde hledat šotka.
//
0:045> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullPtr
Key : AV.Fault
Value: Read
Key : Analysis.CPU.mSec
Value: 374
Key : Analysis.Elapsed.mSec
Value: 845
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 280
Key : Analysis.Init.Elapsed.mSec
Value: 194962
Key : Analysis.Memory.CommitPeak.Mb
Value: 563
Key : Failure.Bucket
Value: NULL_POINTER_READ_c0000005_VCRUNTIME140.dll!memcpy
Key : Failure.Hash
Value: {e914085a-a9fd-ad16-cf5c-b3563eacf9a9}
Key : Timeline.OS.Boot.DeltaSec
Value: 175622
Key : Timeline.Process.Start.DeltaSec
Value: 902
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
Key : WER.Process.Version
Value: 1.0.0.7
FILE_IN_CAB: crashdump.dmp
APPLICATION_VERIFIER_FLAGS: 0
CONTEXT: (.ecxr)
rax=000002073f0a46f0 rbx=0000000000000000 rcx=000002073f0a46f0
rdx=0000000000000000 rsi=00000000000001e0 rdi=000002073f098758
rip=00007ffb63e9123d rsp=000000542601fc48 rbp=000002073f0a46f0
r8=00000000000001e0 r9=00000000000001e0 r10=00007ffb63e80000
r11=000000542601fc40 r12=00000000ffffffff r13=0000000000000000
r14=00000000000001e0 r15=000002073f098bd0
iopl=0 nv up ei ng nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010283
VCRUNTIME140!memcpy+0x17d:
00007ffb`63e9123d c5fe6f02 vmovdqu ymm0,ymmword ptr [rdx] ds:00000000`00000000=??
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffb63e9123d (VCRUNTIME140!memcpy+0x000000000000017d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
PROCESS_NAME: MetroExodus.exe
READ_ADDRESS: 0000000000000000
ERROR_CODE: (NTSTATUS) 0xc0000005 - Instrukce na adrese 0x%p odkazovala na adresu pam ti 0x%p. S pam t nelze prov st operaci: %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
STACK_TEXT:
00000054`2601fc48 00007ff6`43f1cc48 : 00000000`0000c762 00000000`00000008 00000000`00000000 00000000`00000001 : VCRUNTIME140!memcpy+0x17d
00000054`2601fc50 00007ff6`43f1d558 : 00000000`0000c762 00000000`00000001 00000054`197fa470 00000000`00000000 : MetroExodus!physx_fps+0x1244a8
00000054`2601fcf0 00007ff6`43efac93 : 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`00000037 : MetroExodus!physx_fps+0x124db8
00000054`2601fd20 00007ff6`43efa7f0 : 00000000`0000044e 00007ff6`43efe840 00000054`197fa470 00000000`00000000 : MetroExodus!physx_fps+0x1024f3
00000054`2601fd50 00007ff6`43efe85e : 00000054`197fa470 00000000`000003f4 00000054`197fa470 00007ff6`43efe840 : MetroExodus!physx_fps+0x102050
00000054`2601fd80 00007ff6`432e7cc3 : 00007ff6`452609b0 00000000`00000000 00000000`00000000 00000000`00000000 : MetroExodus!physx_fps+0x1060be
00000054`2601fdb0 00007ffb`8e0f1503 : 00000207`16900190 00000000`00000000 00000000`00000000 00000000`00000000 : MetroExodus+0x197cc3
00000054`2601fe20 00007ffb`8f55257d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<void (__cdecl*)(void *),0>+0x93
00000054`2601fe50 00007ffb`90d8aa58 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
00000054`2601fe80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28
FAULTING_SOURCE_LINE: D:\a\_work\1\s\src\vctools\crt\vcruntime\src\string\amd64\memcpy.asm
FAULTING_SOURCE_FILE: D:\a\_work\1\s\src\vctools\crt\vcruntime\src\string\amd64\memcpy.asm
FAULTING_SOURCE_LINE_NUMBER: 304
FAULTING_SOURCE_CODE:
No source found for 'D:\a\_work\1\s\src\vctools\crt\vcruntime\src\string\amd64\memcpy.asm'
SYMBOL_NAME: VCRUNTIME140!memcpy+17d
MODULE_NAME: VCRUNTIME140
IMAGE_NAME: VCRUNTIME140.dll
STACK_COMMAND: ~45s; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_VCRUNTIME140.dll!memcpy
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 14.38.33130.0
FAILURE_ID_HASH: {e914085a-a9fd-ad16-cf5c-b3563eacf9a9}
Followup: MachineOwner