PC-HELP.CZ

Samovolne mi vypne hlasitost po par sekundach . aky može byt problem (zaskrkne sa mi poličko stlmit zvuk)

Zkus vyčistit PC programem Ccleaner a to i registry (povol zálohu). Pokud to nepomůže, vlož log z programu HijackThis do stejnojmenné sekce (návod najdeš v uvedené sekci) a požádej o pomoc. Problém může způsobovat nějaký vetřelec ulovený na netu.

Podobně si mě "hrála" se zvukem program k usb TV od Avermedie. Přepínala hlasitost či tlumila mikrofon a zapínala line-in. Stačilo, aby naběhla do lišty k hodinám.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:22:33, on 14.1.2013
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\IObit\Advanced SystemCare Ultimate\ascsvc.exe
C:\Program Files\IObit\Advanced SystemCare Ultimate\ascavsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files\IObit\Advanced SystemCare Ultimate\Monitor.exe
C:\WINDOWS\TEMP\mrt2.tmp\stdrt.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\NVIDIA\NetworkAccessManager\bin\nSvcLog.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\IObit\Advanced SystemCare Ultimate\ASCTray.exe
C:\Documents and Settings\Patrik Dunka\Local Settings\Data aplikací\Smartbar\Application\SnapDo.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\IObit\IObit Malware Fighter\IMF.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\SoftwareDistribution\Download\Install\Windows-KB890830-V4.16.exe
c:\03c92cb58f2f60694312fafa\mrtstub.exe
C:\WINDOWS\system32\MRT.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snap.do/?publisher=Download ... type=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.snap.do/?publisher=Download ... type=ds&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://feed.snap.do/?publisher=Download ... rchtype=hp
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snap.do/?publisher=Download ... type=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snap.do/?publisher=Download ... type=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Snap.DoEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Advanced SystemCare Browser Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~1\IObit\ADVANC~1\BROWER~1\ASCPLU~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Snap.Do - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [IObit Malware Fighter] "C:\Program Files\IObit\IObit Malware Fighter\IMF.exe" /autostart
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\RunOnce: [KB923561] rundll32.exe apphelp.dll,ShimFlushCache
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Advanced SystemCare Ultimate] "C:\Program Files\IObit\Advanced SystemCare Ultimate\ASCTray.exe" /AutoStart
O4 - HKCU\..\Run: [Browser Infrastructure Helper] C:\Documents and Settings\Patrik Dunka\Local Settings\Data aplikací\Smartbar\Application\SnapDo.exe startup
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xportovať do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Zdroje informácií - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Proces mezipaměti kategorií součástí - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Licensing Console - - C:\WINDOWS\System32\lnsecsl.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 6 (AdvancedSystemCareService6) - IObit - C:\Program Files\IObit\Advanced SystemCare Ultimate\ascsvc.exe
O23 - Service: AdvancedSystemCareAntivirus (ASCAntivirusSrv) - IOBit - C:\Program Files\IObit\Advanced SystemCare Ultimate\ascavsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Služba Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Služba Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: ForceWare user log service (nSvcLog) - Unknown owner - C:\NVIDIA\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe

--
End of file - 9298 bytes

Fixni:
Stáhni si ATF Cleaner
Poklepej na ATF Cleaner.exe, klikni na select all found, poté:
- Pokud používáš Firefox, klikni na Firefox nahoře a vyber: Select All, poté klikni na Empty Selected.
- Pokud používáš Operu, klikni nahoře na Operu a vyber: Select All, poté klikni na Empty Selected.
- Pokud používáš Chrome, nic dalšího nevybírej a dej Empty Selected.
Po vyčištění klikni na Exit k zavření programu.

Stáhni si TFC
Otevři soubor a zavři všechny ostatní okna, Klikni na Start k zahájení procesu. Program by neměl trvat dlouho.
Poté by se měl PC restartovat, pokud ne , proveď sám.

Stáhni si Malwarebytes' Anti-Malware
Nainstaluj a spusť ho
- na konci instalace se ujisti že máš zvoleny/zatrhnuty obě možnosti:
Update Malwarebytes' Anti-Malware (Aktualizace Malwarebytes' Anti-Malware) a Launch Malwarebytes' Anti-Malware (Spustit aplikaci Malwarebytes' Anti-Malware), pokud jo tak klikni na tlačítko Finish
- pokud bude nalezena aktualizace, tak se stáhne a nainstaluje
- program se po té spustí a nech vybranou možnost Perform Quick Scan (Provést rychlý sken) a klikni na tlačítko Scan (Skenovat)
- po proběhnutí programu se ti objeví hláška tak klikni na OK a pak na tlačítko Show Results
- pak zvol možnost Save Logfile a ulož si log na plochu
- po té klikni na tlačítko Exit, objeví se ti hláška tak zvol Ano
(ZATÍM SÁM NIC NEMAŽ!).
Vlož sem pak obsah toho logu.