PC-HELP.CZ

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:25:35, on 16.2.2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17631)


Boot mode: Normal

Running processes:
C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE
C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Martina\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O8 - Extra context menu item: E&xportovat do aplikace Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
O9 - Extra button: P&ropojené poznámky aplikace OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - (no file)
O9 - Extra 'Tools' menuitem: P&ropojené poznámky aplikace OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - (no file)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.dell.com
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_e085d3cd5b474ba6\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Služba Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Služba Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_e085d3cd5b474ba6\STacSV64.exe
O23 - Service: TeamViewer 10 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6805 bytes

# AdwCleaner v4.110 - Logfile created 16/02/2015 at 20:37:55
# Updated 05/02/2015 by Xplode
# Database : 2015-02-14.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Martina - MARTINA-NTB
# Running from : C:\Users\Martina\Downloads\adwcleaner_4.110.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631


-\\ Google Chrome v40.0.2214.111

*************************

AdwCleaner[R0].txt - [905 bytes] - [07/09/2014 12:10:37]
AdwCleaner[R1].txt - [681 bytes] - [16/02/2015 20:37:55]
AdwCleaner[S0].txt - [967 bytes] - [07/09/2014 12:12:04]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [797 bytes] ##########

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 16.2.2015
Scan Time: 20:42:16
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.02.16.07
Rootkit Database: v2015.02.03.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Martina

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 329562
Time Elapsed: 31 min, 33 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Spusť znovu AdwCleaner (u Windows Vista či Windows7, klikni na AdwCleaner pravým a vyber „Spustit jako správce“
klikni na „Prohledat-Scan“, po prohledání klikni na „ Vymazat-Clean“

Program provede opravu, po automatickém restartu neukáže log (C:\AdwCleaner [S?].txt) , jeho obsah sem celý vlož.

Stáhni si Junkware Removal Tool by Thisisu

na svojí plochu.

Deaktivuj si svůj antivirový program. Pravým tl. myši klikni na JRT.exe a vyber „spustit jako správce“. Pro pokračování budeš vyzván ke stisknutí jakékoliv klávesy. Na nějakou klikni.
Začne skenování programu. Skenování může trvat dloho , podle množství nákaz. Po ukončení skenu se objeví log (JRT.txt) , který se uloží na ploše.
Zkopíruj sem prosím celý jeho obsah.

Stáhni si RogueKiller by Adlice Software
32bit.:
http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe
64bit.:
http://www.sur-la-toile.com/RogueKiller ... lerX64.exe
na svojí plochu.
- Zavři všechny ostatní programy a prohlížeče.
- Pro OS Vista a win7 spusť program RogueKiller.exe jako správce , u XP poklepáním.
- počkej až skončí Prescan -vyhledávání škodlivých procesů.
- Zkontroluj , zda máš zaškrtnuto:
Kontrola MBR
Offline Reg
Antirootkit
-Potom klikni na „Prohledat“.
- Program skenuje procesy PC. Po proskenování klikni na „Zpráva“celý obsah logu sem zkopíruj.
Pokud je program blokován , zkus ho spustit několikrát. Pokud dále program nepůjde spustit a pracovat, přejmenuj ho na winlogon.exe.

# AdwCleaner v4.110 - Logfile created 17/02/2015 at 11:48:57
# Updated 05/02/2015 by Xplode
# Database : 2015-02-14.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Martina - MARTINA-NTB
# Running from : C:\Users\Martina\Downloads\adwcleaner_4.110.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631


-\\ Google Chrome v40.0.2214.111


*************************

AdwCleaner[R0].txt - [905 bytes] - [07/09/2014 12:10:37]
AdwCleaner[R1].txt - [875 bytes] - [16/02/2015 20:37:55]
AdwCleaner[S0].txt - [967 bytes] - [07/09/2014 12:12:04]
AdwCleaner[S1].txt - [803 bytes] - [17/02/2015 11:48:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [861 bytes] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 7 Professional x64
Ran by Martina on Łt 17.02.2015 at 11:53:18,48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Łt 17.02.2015 at 11:58:03,09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

RogueKiller V10.3.0.0 (x64) [Feb 16 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Webová stránka : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operační systém : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Spuštěno : Normální režim
Uživatel : Martina [Práva správce]
Mód : Prohledat -- Datum : 02/17/2015 12:11:20

¤¤¤ Procesy : 0 ¤¤¤

¤¤¤ Registry : 0 ¤¤¤

¤¤¤ Úlohy : 0 ¤¤¤

¤¤¤ Soubory : 0 ¤¤¤

¤¤¤ Soubor HOSTS : 0 ¤¤¤

¤¤¤ Antirootkit : 6 (Driver: Nahrán) ¤¤¤
[IAT:Addr(Hook.IEAT)] (chrome.exe @ dwrite.dll) ADVAPI32.dll - OpenServiceW : C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\chrome_child.dll @ 0x6b161b92
[IAT:Addr(Hook.IEAT)] (chrome.exe @ dwrite.dll) ADVAPI32.dll - CloseServiceHandle : C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\chrome_child.dll @ 0x6b161b4a
[IAT:Addr(Hook.IEAT)] (chrome.exe @ dwrite.dll) ADVAPI32.dll - OpenSCManagerW : C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\chrome_child.dll @ 0x6b161b82
[IAT:Addr(Hook.IEAT)] (chrome.exe @ dwrite.dll) ADVAPI32.dll - StartServiceW : C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\chrome_child.dll @ 0x6b161ba2
[IAT:Addr(Hook.IEAT)] (chrome.exe @ dwrite.dll) ntdll.dll - NtAlpcConnectPort : C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\chrome_child.dll @ 0x6b161b7a
[IAT:Addr(Hook.IEAT)] (chrome.exe @ pdf.dll) GDI32.dll - GetFontData : C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.111\chrome_child.dll @ 0x6ad0fa68

¤¤¤ Webové prohlížeče : 0 ¤¤¤

¤¤¤ Kontrola MBR : ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS722080K9A300 ATA Device +++++
--- User ---
[MBR] c3b459ef80733dc1469ffe5adcbb5a4f
[BSP] 64d6f3b4488b93f80c793b3f25862634 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 76217 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK


============================================
RKreport_DEL_09072014_132833.log - RKreport_SCN_09072014_132734.log

Vypni antivir
Stáhni
Zoek.exe

a uloz si ho na plochu.
Zavři všechny ostatní programy , okna i prohlížeče.
Spusť Zoek.exe ( u win vista , win7, 8 klikni na něj pravým a vyber : „Spustit jako správce“
- pozor , náběh programu může trvat déle.

Do okna programu vlož skript níže:


klikni na Run Script
Program provede sken , opravu, sken i oprava může trvat i více minut ,je třeba posečkat do konce. Do okna neklikej!
Program nabídne restart , potvrď .

Po restartu se může nějaký čas ukázat pouze černá plocha , to je normální. Je třeba počkat až se vytvoří log. Ten si můžeš uložit třeba do dokumentů , jinak se sám ukládá do:
C:\zoek-results.log
Zkopíruj sem celý obsah toho logu.

Stáhni si Memtest:

Políčko , ve kterém je napsáno:
All unused RAM -ponech , jak je.
-dej Start , nech nejméně 2h běžet , pokud bude po 2h stále 0 errors , jsou v pořádku.


Ještě zkontrolovat HDD na chyby ,popř. zkusit jeho defragmentaci ..


Stáhni si CrystalDiskInfo
Spusť program a klikni na Úpravy-Kopírovat. Poté sem vlož pomocí Ctrl+V obsah logu.