Dobrý den,
potřebuji poradit co mám dělat. Popis problému: Notebook se nevypíná po standardním způsobem. Po příkazu vypnout, ve startu zhasne pouze obrazovka, větráčky běží dál, klávesnice zůstane podsvícená atd. nevypne se tak ani po delší době. Někdy proces vypínání trvá tak dlouho, že naskočí modrá obrazovka s chybou DRIVER_POWER_STATE_FAILURE
viz http://leteckaposta.cz/701201708
Nepomohl ani bod obnovení, ani přeinstalace Windows (se zachováním dat), ovladače mi to píše že jsou aktuální když manuálně kliknu na aktualizovat ovladač (ale stejně se mi zdá že to bude asi driverem baterkou, celou jsem ji odinstalovala a sama se pak nainstalovala uplně odznova).
Popis ovladače baterky viz screen:
https://ctrlv.cz/OFOi
Ráda bych se vyhnula formátování
Děkuji za každou pomoc
PS:
Dále z programu WhoCrashed výpis:
System Information (local)
--------------------------------------------------------------------------------
Computer name: LŮ
Windows version: Windows 8 , 6.2, build: 9200
Windows dir: C:\Windows
Hardware: GS60 2PC Ghost, Micro-Star International Co., Ltd., MS-16H2
CPU: GenuineIntel Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8506114048 bytes total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Thu 17. 11. 2016 0:21:00 your computer crashed
crash dump file: C:\Windows\Minidump\111716-14625-01.dmp
This was probably caused by the following module: acpi.sys (ACPI+0x1FD6)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800E0BC880, 0xFFFFF8800328E7E0, 0xFFFFFA80077F52E0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\drivers\acpi.sys
product: Operační systém Microsoft® Windows®
company: Microsoft Corporation
description: ACPI Driver for NT
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 14. 11. 2016 18:40:53 your computer crashed
crash dump file: C:\Windows\Minidump\111416-19750-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7B040)
Bugcheck code: 0x9F (0x3, 0xFFFFFA80088BE880, 0xFFFFF8800308E7E0, 0xFFFFFA800716C010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 14. 11. 2016 14:55:28 your computer crashed
crash dump file: C:\Windows\Minidump\111416-19953-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7B040)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8008A30880, 0xFFFFF803506EB7E0, 0xFFFFFA8007DF94B0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 14. 11. 2016 8:45:25 your computer crashed
crash dump file: C:\Windows\Minidump\111416-18640-01.dmp
This was probably caused by the following module: acpi.sys (ACPI+0x1FD6)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8008A43880, 0xFFFFF8800328E7E0, 0xFFFFFA800EAD4E10)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\drivers\acpi.sys
product: Operační systém Microsoft® Windows®
company: Microsoft Corporation
description: ACPI Driver for NT
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 13. 11. 2016 11:38:07 your computer crashed
crash dump file: C:\Windows\Minidump\111316-38187-01.dmp
This was probably caused by the following module: acpi.sys (ACPI+0x1FD6)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800B0BB880, 0xFFFFF8800308E7E0, 0xFFFFFA800F188B00)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\drivers\acpi.sys
product: Operační systém Microsoft® Windows®
company: Microsoft Corporation
description: ACPI Driver for NT
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
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