My problem with laptop acer aspire M is kinda weird. I took the comp from my gf (idk how many days she didnt shutdown it, even weeks or months) and i shutdownit then a few hours later i lunched it and computer started to work slowly. But its unreal slow, its hard to open any file, even cmd but sometimes its like he wake up and starting work normally. I tried everything what i know. I cant just format and install windows 7 again cos theres no partition recovery and i don't have recovery disks, also theres a lot of important data.
What i already discovered:
- explorer.exe randomly stopping work
- most ussage is dwm.exe ( i shutdown it and still problem)
- sometimes theres icon with information "intel rst stopped working" and computer then working normally. Rst is Intel Rapid Storage Technology, i tried to shutdown it in mscofing on start but theres still problem.
- temperature of ram and processor are ok (max 5-30%).
- if comp working normally (1-2mins) and i open anything like chrome+youtube its like something start work in background and slow him, if i watch hd video then every few seconds my mouse frozen for a 0,5sek or something and i hear that the music in speakers crash.
What i already done:
-scanned by avira
-scanned by malwarebytes
-scanned by hijackthis (adding logs)
-scanned by securitycheck (adding logs)
-scanned by adwclear
-used ccleaner
-scanned by hdtune (adding photos cos i cant make printscrean on deadcomp)
-tryied to find anything in autorunsc microsoft tool that i downloaded but shiet
Please find any way to help me bros!
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 09:32:09, on 2016-03-19
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Avira\Antivirus\avgnt.exe
C:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe
C:\Users\Julia\AppData\Local\Temp\WPDNSE\{0176018F-0172-0177-5101-9201B3019901}\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
O4 - HKLM\..\Run: [Dolby Home Theater v4] "C:\Dolby PCEE4\pcee4.exe" -autostart
O4 - HKLM\..\Run: [Avira SystrayStartTrigger] C:\Program Files (x86)\Avira\Launcher\Avira.SystrayStartTrigger.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\Antivirus\avgnt.exe" /min
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira Mail Protection (AntiVirMailService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avmailc7.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avwebg7.exe
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: Avira Service Host (Avira.ServiceHost) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Usługa Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Usługa Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 7311 bytes
Results of screen317's Security Check version 1.014 --- 12/23/15
Windows 7 x64 (UAC is enabled)
Out of date service pack!!
``````````````Antivirus/Firewall Check:``````````````
Avira Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Google Chrome (48.0.2564.116)
Google Chrome (49.0.2623.87)
````````Process Check: objlist.exe by Laurent````````
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
Avira Antivirus sched.exe
Avira Antivirus avshadow.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````
