první BSoD na notebooku Acer Aspire 5 A515-52G-52BV Vyřešeno

[kasper]

před chvíli se mi objevila na notebooku Acer Aspire 5 A515-52G-52BV
https://www.kasa.cz/notebook-acer-aspir ... -stribrny/

Minidump
http://leteckaposta.cz/563588295

prohlížeč události
http://leteckaposta.cz/264249957

Crystaldiskinfo
----------------------------------------------------------------------------
CrystalDiskInfo 8.8.9 (C) 2008-2020 hiyohiyo
Crystal Dew World: https://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 10 [10.0 Build 19041] (x64)
Date : 2020/11/07 20:48:10

-- Controller Map ----------------------------------------------------------
- Řadič prostorů úložišť [SCSI]
+ Intel(R) Chipset SATA/PCIe RST Premium Controller [SCSI]
- WDC PC SN520 SDAPNUW-512G-1014
- Intel(R) Pinning Shell Extensions

-- Disk List ---------------------------------------------------------------
(01) WDC PC SN520 SDAPNUW-512G-1014 : 512,1 GB [0/0/0, nt] - nv

----------------------------------------------------------------------------
(01) WDC PC SN520 SDAPNUW-512G-1014
----------------------------------------------------------------------------
Model : WDC PC SN520 SDAPNUW-512G-1014
Firmware : 20110000
Serial Number : 190485473206
Disk Size : 512,1 GB
Buffer Size : Neznámy údaj
# of Sectors :
Rotation Rate : ---- (SSD)
Interface : NVM Express
Major Version : NVM Express 1.3
Minor Version :
Transfer Mode : ---- | ----
Power On Hours : 1221 hod.
Power On Count : 3045 krát
Host Reads : 8543 GB
Host Writes : 15108 GB
Temperature : 34 C (93 F)
Health Status : Dobrý (95 %)
Features : S.M.A.R.T., TRIM, VolatileWriteCache
APM Level : ----
AAM Level : ----
Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------
ID RawValues(6) Attribute Name
01 000000000000 Critical Warning
02 000000000133 Composite Temperature
03 000000000064 Available Spare
04 00000000000A Available Spare Threshold
05 000000000005 Percentage Used
06 0000011160B4 Data Units Read
07 000001E37C5F Data Units Written
08 00000FA7917E Host Read Commands
09 000016688938 Host Write Commands
0A 0000000001B7 Controller Busy Time
0B 000000000BE5 Power Cycles
0C 0000000004C5 Power On Hours
0D 00000000009A Unsafe Shutdowns
0E 000000000000 Media and Data Integrity Errors
0F 000000000000 Number of Error Information Log Entries

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 15B7 15B7 3931 3430 3538 3734 3233 3630 2020 2020
010: 2020 2020 4457 2043 4350 5320 354E 3032 5320 4144
020: 4E50 5755 352D 3231 2D47 3031 3431 2020 2020 2020
030: 2020 2020 3032 3131 3030 3030 4404 001B 0700 0001
040: 0300 0001 A120 0007 4240 000F 0200 0000 0002 0000
050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
120: 0000 0000 0000 0000 0000 0000 0000 0000 0017 0704
130: 0214 04FF 0101 0163 0167 0032 0000 0000 0000 0000
140: 6000 3C25 0077 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 003D 0101
160: 0000 0001 0111 0167 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0000

-- SMART_NVME --------------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 00 33 01 64 0A 05 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: B5 60 11 01 00 00 00 00 00 00 00 00 00 00 00 00
030: 61 7C E3 01 00 00 00 00 00 00 00 00 00 00 00 00
040: 98 91 A7 0F 00 00 00 00 00 00 00 00 00 00 00 00
050: BF 89 68 16 00 00 00 00 00 00 00 00 00 00 00 00
060: B7 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: E5 0B 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: C5 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 9A 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

BSoD Acer Aspire 5 A515-52G-52BV.jpg

[Reklama]

[ITCrowd]

Chybující ovladač win32kbase.sys
1. zkontroluj dle návodu paměti memtestem. Ideálně přes noc. Pokud bude test v pořádku, pokračuj bodem 2.
2. Spusť příkazový řádek jako administrator a zadej příkaz "sfc / scannow ".
Další až pokud se objeví stejná chyba.

[kasper]

test paměti proveden žádná chyba provedlo to 4 průběhy dal jsem tam všechny testy co měl memtest86

sfc scannow.jpg

Doplnil jsem výsledek memtestu , omlouvám se za použiti imagehostingu ,ale obrázek byl moc velký pro přílohu

[petr22]

Test pameti neproveden (vysledek na obrazku?), mas pouzit Memtest podle navodu (bootovaci CD nebo flashka).
Test musi bezet nekolik hodin, jeden pruchod nemusi k odhaleni chyb stacit.

To co jsi spustil je test integrity souboru (tzn druha vec) - ktery jsi ale nespustil, jen se zobrazila napoveda jak se pouziva.

Nejspise jsi spustil jen SFC nebo s neplatnym parametrem - ma byt SFC /SCANNOW pod adminem a musi to
zobrazit na konci neco jineho nez napovedu jak se prikaz pouziva.

[ITCrowd]

Pořád tu není memtest.

[kasper]

podle rád ze zahraničního fóra si zatím nemám dělat starosti kdyby se opakovalo mám to řešit