HDD - je to na reklamaci?

[Martin63]

Dobrý den,
mám notebook Acer Aspire V3-571G a k němu jsem si koupil jiné HDD, než původní a sice WD Green. Od koupi v tom HDD chrastilo, skřípalo, pískalo, bušilo a někdy i tak, že jsem vyskočil ze židle a myslel jsem si, že HDD z notebooku vylítne!!! Nicméně CrystalDiskInfo, ani HD Tune nic neviděly, až do minulého týdne...! Ten HDD po "chybě" v CrystalDiskInfo přestal zvukově zavánět a nyní má normální zvuk jako všechny jiné HDD. Čili problémy s ním již nemám, jen CrystalDiskInfo v něm začal vidět jisté nepříjemnosti... Ten zvuk v HDD od chyby CrystalDiskInfo už úplně přestal.

Takže se Vás ptám, co s tím hadrem kurňa je?!
A zdali je to na reklamaci, když už HDD nic podivného nedělá...?

----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)
Date : 2014/08/04 1:25:52

-- Controller Map ----------------------------------------------------------
+ Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E01 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E09 [ATA]
+ ATA Channel 0 (0)
- MATSHITA DVD-RAM UJ8C2Q ATA Device
- WDC WD20NPVX-00EA4T0 ATA Device
- ATA Channel 1 (1)
- Broadcom Memory Stick [SCSI]
- AF3FRDAJ IDE Controller [SCSI]

-- Disk List ---------------------------------------------------------------
(1) WDC WD20NPVX-00EA4T0 : 2000,3 GB [0/0/0, pd1] - wd

----------------------------------------------------------------------------
(1) WDC WD20NPVX-00EA4T0
----------------------------------------------------------------------------
Model : WDC WD20NPVX-00EA4T0
Firmware : 01.01A01
Serial Number : WD-WX11E23EC362
Disk Size : 2000,3 GB (8,4/137,4/2000,3/2000,3)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 3907029168
Rotation Rate : 5200 RPM
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ----
Transfer Mode : SATA/600
Power On Hours : 2518 hod.
Power On Count : 598 krát
Temparature : 37 C (98 F)
Health Status : Pozor
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Počet chyb čtení
03 221 216 _21 000000000F65 Čas na roztočení ploten
04 100 100 __0 00000000025D Počet spuštění/zastavení
05 200 200 140 000000000001 Počet přemapovaných sektorů
07 186 185 __0 000000000293 Počet chybných hledání
09 _97 _97 __0 0000000009D6 Hodin v činnosti
0A 100 100 __0 000000000000 Počet opakovaných pokusů o roztočení ploten
0B 100 100 __0 000000000000 Počet pokusů o překalibrování
0C 100 100 __0 000000000256 Počet cyklů zapnutí zařízení
C0 200 200 __0 000000000017 Počet vypnutí disku
C1 199 199 __0 00000000168D Počet cyklů načítání/vymazání
C2 115 106 __0 000000000025 Teplota
C4 199 199 __0 000000000001 Počet udalostí s číslem realokování sektorů
C5 200 200 __0 000000000002 Počet podezřelých sektorů
C6 100 253 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000000 Počet chyb v kontrolním součtu UltraDMA
C8 100 253 __0 000000000000 Počet chyb při zápisu sektorů

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 5758 3131 4532 3345 4333 3632
020: 0000 4000 0000 3031 2E30 3141 3031 5744 4320 5744
030: 3230 4E50 5658 2D30 3045 4134 5430 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F FF0E 0006 004C 0040
080: 03FE 0000 746B 7D69 6123 7469 BC49 6123 407F 00B4
090: 00B4 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 88B0 E8E0 0000 0000 0000 0000 6003 0000 5001 4EE2
110: 08DF 52B5 0000 0000 0000 0000 0000 0000 0000 4018
120: 4018 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 7035 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1450 0000 0000
220: 0000 0000 103E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 1EA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 03 27
010: 00 DD D8 65 0F 00 00 00 00 00 04 32 00 64 64 5D
020: 02 00 00 00 00 00 05 33 00 C8 C8 01 00 00 00 00
030: 00 00 07 2E 00 BA B9 93 02 00 00 00 00 00 09 32
040: 00 61 61 D6 09 00 00 00 00 00 0A 32 00 64 64 00
050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 64 64 56 02 00 00 00 00 00 C0 32
070: 00 C8 C8 17 00 00 00 00 00 00 C1 32 00 C7 C7 8D
080: 16 00 00 00 00 00 C2 22 00 73 6A 25 00 00 00 00
090: 00 00 C4 32 00 C7 C7 01 00 00 00 00 00 00 C5 32
0A0: 00 C8 C8 02 00 00 00 00 00 00 C6 30 00 64 FD 00
0B0: 00 00 00 00 00 00 C7 32 00 C8 C8 00 00 00 00 00
0C0: 00 00 C8 08 00 64 FD 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 A8 84 01 7B
170: 03 00 01 00 02 FF 05 78 01 00 00 00 00 00 00 00
180: 00 00 01 08 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 41

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 C8 C8 C8 C8 C8 C8 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 00 C7 C7 C7 BA C7 C7 C7 C7 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 00 00 00 00 00
050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C0 00
070: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00
080: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00
090: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0C0: 00 00 C8 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 52

[Reklama]

[Rewqa]

Pokud je to 14 dní od koupi, tak bych tam zašel a prostě ho vrátil. Jinak samozřejmě reklamovat, teď je to jak časovaná bomba.

[wattmetr]

Reklamuj a přilož ten log. S hodnotami atributů 05, C4 a C5, které log ukazuje, je to jasné.

[petr22]

Urcite reklamace.

Vracet tohle bez udani duvodu bych si osobne nedovolil.

[wattmetr]

Vracet tohle bez udani duvodu bych si osobne nedovolil.

Přesně. Mohlo by se Ti stát, že si ho přezkouší a vrátí Ti podstatně míň, než za kolik jsi to koupil, nebo Ti taky nevrátí nic s tím, že vrácený HDD je vadný a mohl jsi to způsobit Ty

[Martin63]

Tak HDD je již cca 1 rok starý. (Předpokládal jsem, že je naprosto jasné, že má již dávno 14-ti denní záruku bez udání důvodu za sebou. Už jenom podle počtu zapnutí a podle hodin ).

HDD jdu reklamovat... LOCK dám raději až po vyřízení reklamace.

[petr22]

Ja bych si to osobne nedovolil hlavne z toho duvodu, ze vracet se ma vec pouze ktera neni nijak poskozena, tudiz nebudu vracet neco s tim ze vim ze to ma vadu a take vim ze tu vec by obratem dostal dalsi zakaznik. Kteremu by nemusela byt uznana reklamace, i kdyz by v tom byl zcela nevinne.

U disku bych pouzil utilitu od vyrobce na testovani disku, vytiskl z ni log, pridal k disku a sup na reklamaci.

Muze se ale stat, ze prijde taktez pouzity disk.