win 8.1 driver_power_state_failure

[mlevora]

občas mi při zapinani/vypinani padne pc s touto hlaskou driver_power_state_failure.

otevrel sem si minidump a pise se tam něco o atapi.sys driver, poradil by někdo jak to spravit

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\052515-17609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 9600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17736.x86fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0x81c64000 PsLoadedModuleList = 0x81e64718
Debug session time: Mon May 25 11:04:56.283 2015 (GMT+2)
System Uptime: 2 days 18:47:15.093
Loading Kernel Symbols
...............................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
.......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, 887e0878, 830e1b44, 9f60ce00}

*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
Probably caused by : atapi.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 887e0878, Physical Device Object of the stack
Arg3: 830e1b44, Functional Device Object of the stack
Arg4: 9f60ce00, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: 9f60ce00

DEVICE_OBJECT: 887e0878

DRIVER_OBJECT: 887e6a08

IMAGE_NAME: atapi.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 52158fa3

MODULE_NAME: atapi

FAULTING_MODULE: 85f5b000 atapi

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 81dffb35 to 81d5f554

STACK_TEXT:
830e1b1c 81dffb35 0000009f 00000003 887e0878 nt!KeBugCheckEx
830e1b54 81dffa81 00000000 81e5ca90 00000902 nt!PopIrpWatchdogBugcheck+0xae
830e1b68 81ca2616 aa3e70a0 aa3e7058 deb66e23 nt!PopIrpWatchdog+0x28
830e1c20 81ca2236 830e1c68 00000000 a2ccb200 nt!KiExecuteAllDpcs+0x216
830e1d44 81d74e30 00000000 f8006001 61000440 nt!KiRetireDpcList+0xf6
830e1d48 00000000 f8006001 61000440 e9fffaf5 nt!KiIdleLoop+0x38


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_atapi.sys

BUCKET_ID: 0x9F_IMAGE_atapi.sys

Followup: MachineOwner
---------

0: kd> !devobj ffffffff887e0878 f
81e5d2d0: Unable to get value of ObpRootDirectoryObject
Device object (887e0878) is for:
Cannot read info offset from nt!ObpInfoMaskToOffset
Unable to load image \SystemRoot\System32\drivers\ataport.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ataport.SYS
*** ERROR: Module load completed but symbols could not be loaded for ataport.SYS
\Driver\atapi DriverObject 887e6a08
Current Irp 00000000 RefCount 0 Type 00000002 Flags 00005050
DevExt 887e0930 DevObjExt 887e0fc8 Dope 8a992428 DevNode 887e0008
ExtensionFlags (0x00000800)
Unknown flags 0x00000800
AttachedDevice (Upper) 80d1a970 \Driver\ACPI
Device queue is not busy.

[Reklama]

[adavyp]

Ahoj.

Nemáš něco dalšího ve složce Minidump? Nahrej to všechno a pošli odkaz plus k tomu přilož export z eventlogu podle bodu 2B.
Nejdříve musíme zjistit, proč byl I/O paket při změně napájecího stavu zablokován. Nebo si to chceš zkusit sám?

[mlevora]

http://leteckaposta.cz/538662528

mělo by ta byt vse... diky za kazdou pomoc

[adavyp]

Dneska se k tomu bohužel nedostanu, nejdříve zítra odpoledne. Třeba se do té doby ozve někdo z kolegů.

[adavyp]

Udělej ještě prosím bod 2E podle návodu této sekce.

[MiliNess]

Já bych poprosil i o 2b.
Dále zaZIPuj soubor Windows\memory.dmp a upniho třeba na www.ulozto.cz
Myslím, že problém by mohl být v CD/DVD mechanice.

[adavyp]

Protokol je v tom ZIPu.

[MiliNess]

Děkuji kolego
Je tam několik událostí od ovladače třídy CDRom:

Zařízení \Device\CdRom0 ještě není připraveno pro přístup

Vypadá to na vadu elektroniky CD/DVD mechaniky. Dočasně ji odpoj, pokud nenastane další BSOD, je to jasné.

[mlevora]

Udělej ještě prosím bod 2E podle návodu této sekce.

----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 8 Pro [6.2 Build 9200] (x86)
Date : 2015/06/11 13:10:24

-- Controller Map ----------------------------------------------------------
+ PCI Standardní dvoukanálový řadič IDE [ATA]
+ ATA Channel 0 (0)
- SAMSUNG HD322HJ ATA Device
- ATA Channel 1 (1)
- Řadič prostorů úložišť [SCSI]

-- Disk List ---------------------------------------------------------------
(1) SAMSUNG HD322HJ : 320,0 GB [0/0/0, pd1]

----------------------------------------------------------------------------
(1) SAMSUNG HD322HJ
----------------------------------------------------------------------------
Model : SAMSUNG HD322HJ
Firmware : 1AC01112
Serial Number : S17AJ1NQ602721
Disk Size : 320,0 GB (8,4/137,4/320,0/320,0)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 625142448
Rotation Rate : Neznámy údaj
Interface : Serial ATA
Major Version : ATA/ATAPI-7
Minor Version : ATA8-ACS version 3b
Transfer Mode : SATA/300
Power On Hours : 9436 hod.
Power On Count : 1594 krát
Temparature : 21 C (69 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 0000h [OFF]
AAM Level : FEFEh [ON]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 _99 _51 000000000005 Počet chyb čtení
03 _94 _94 _11 000000000AFA Čas na roztočení ploten
04 _98 _98 __0 00000000064C Počet spuštění/zastavení
05 100 100 _10 000000000000 Počet přemapovaných sektorů
07 100 100 _51 000000000000 Počet chybných hledání
08 100 100 _15 000000000000 Čas potřebný na vyhledání
09 _98 _98 __0 0000000024DC Hodin v činnosti
0A 100 100 _51 000000000000 Počet opakovaných pokusů o roztočení ploten
0B 100 100 __0 000000000003 Počet pokusů o překalibrování
0C _98 _98 __0 00000000063A Počet cyklů zapnutí zařízení
0D 100 _99 __0 000000000005 Počet pokusů o softvérové opravení chyb při čtení programů z disku
B7 100 100 __0 000000000000 Neznámý
B8 100 100 _99 000000000000 Ukončovacích chyb
BB 100 100 __0 000000000021 Ohlášeno neopravitelných chyb
BC 100 100 __0 000000000000 Časový limit příkazu
BE _83 _60 __0 000011110011 Teplota toku vzduchu
C2 _79 _59 __0 000015110015 Teplota
C3 100 100 __0 0000000E5F28 Počet oprav chybného čtení
C4 100 100 __0 000000000000 Počet udalostí s číslem realokování sektorů
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 100 _91 __0 000000000001 Počet chyb v kontrolním součtu UltraDMA
C8 100 100 __0 000000000000 Počet chyb při zápisu sektorů
C9 253 253 __0 000000000000 Počet chyb při čtení programů z disku

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 8856 022A 003F 0000 0000 0000
010: 5331 3741 4A31 4E51 3630 3237 3231 2020 2020 2020
020: 0003 8000 0004 3141 4330 3131 3132 5341 4D53 554E
030: 4720 4844 3332 3248 4A20 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1706 0000 004C 0040
080: 00F8 0052 746B 7F69 4133 7469 BE41 4123 40FF 001D
090: 001D 0000 FFFE 0000 FEFE 0008 0005 005D 86A0 0001
100: EAB0 2542 0000 0000 0064 0000 0000 0000 5000 0F00
110: 0006 7212 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 91A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0F 00 64 63 05 00 00 00 00 00 00 03 07
010: 00 5E 5E FA 0A 00 00 00 00 00 04 32 00 62 62 4C
020: 06 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 64 64 00 00 00 00 00 00 00 08 25
040: 00 64 64 00 00 00 00 00 00 00 09 32 00 62 62 DC
050: 24 00 00 00 00 00 0A 33 00 64 64 00 00 00 00 00
060: 00 00 0B 12 00 64 64 03 00 00 00 00 00 00 0C 32
070: 00 62 62 3A 06 00 00 00 00 00 0D 0E 00 64 63 05
080: 00 00 00 00 00 00 B7 32 00 64 64 00 00 00 00 00
090: 00 00 B8 33 00 64 64 00 00 00 00 00 00 00 BB 32
0A0: 00 64 64 21 00 00 00 00 00 00 BC 32 00 64 64 00
0B0: 00 00 00 00 00 00 BE 22 00 53 3C 11 00 11 11 00
0C0: 00 00 C2 22 00 4F 3B 15 00 11 15 00 00 00 C3 1A
0D0: 00 64 64 28 5F 0E 00 00 00 00 C4 32 00 64 64 00
0E0: 00 00 00 00 00 00 C5 12 00 64 64 00 00 00 00 00
0F0: 00 00 C6 30 00 64 64 00 00 00 00 00 00 00 C7 3E
100: 00 64 5B 01 00 00 00 00 00 00 C8 0A 00 64 64 00
110: 00 00 00 00 00 00 C9 0A 00 FD FD 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 80 0F 00 7B
170: 03 00 01 00 02 43 08 43 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 BC

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 03 0B
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 33 00 00 00 00 00 00 00 00 00 00 08 0F
040: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00
050: 00 00 00 00 00 00 0A 33 00 00 00 00 00 00 00 00
060: 00 00 0B 00 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 0D 00 00 00 00 00
080: 00 00 00 00 00 00 B7 00 00 00 00 00 00 00 00 00
090: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
0A0: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
0B0: 00 00 00 00 00 00 BE 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
0D0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
100: 00 00 00 00 00 00 00 00 00 00 C8 00 00 00 00 00
110: 00 00 00 00 00 00 C9 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AD

Jinak omlouvam se, ze sem se dlouho neozval byl sem na dovoleny

[MiliNess]

Ten pevný disk také nevypadá moc dobře.

[mlevora]

test disku dopadl bez chyb (pres Hirense Samsung Disk Diagnose nebo Samsung HDD Utility uz si to nepamatuju, ale bez chyb)

[MiliNess]

To je možné, nicméně atribut 0xBB (Ohlášeno neopravitelných chyb) naznačuje, že došlo k 33 chybám při čtení dat,
které se nepodařilo opravit ani pomocí ECC. Tedy bez ohledu na výsledek nějakého testu, byť od výrobce HDD, disk nepracuje zcela správně.
Co ta CD/DVD mechanika, řešil jsi to nějak? Nějaké nové pády?