Po nainstalování nových pamětí laptop padá do BSOD Vyřešeno

[jayden]

Dobrý den, vlastním laptop Lenovo Legion Y520-15IKBN. Koupil jsem si nové paměti - Kingston HyperX Impact - https://www.czc.cz/hyperx-impact-16gb-2 ... 51/produkt

Po chvilce hraní mi laptop padne do BSOD - chyba Memory_Management a neustále padá do BSOD. Se starými paměťmi noťas jede bez BSOD.
Odkaz na Minidump + protokol událostí - http://leteckaposta.cz/569718123 a http://leteckaposta.cz/769994996
laptop není taktován, udělal jsem zhruba 10 hodinový test obou modulů (každý zvlášť) v memtest86 oba moduly bez chyb, lenovo přímo tyhle paměti podporuje. Mohl by mi někdo říct kde je problém?

Děkuji moc za pomoc a radu

[Reklama]

[JegenaJk]

Vidím chybu HDD. Prosím pošli mi log z CDI (CrystalDiskInfo) a vyskúšaj updatnúť BIOS. Ak sa to nevyrieší , tak to bude aj RAM.

[jayden]

----------------------------------------------------------------------------
CrystalDiskInfo 8.2.4 (C) 2008-2019 hiyohiyo
Crystal Dew World: https://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 10 [10.0 Build 18362] (x64)
Date : 2019/08/29 20:16:15

-- Controller Map ----------------------------------------------------------
+ Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller [ATA]
- ST1000LM035-1RK172
- Řadič prostorů úložišť [SCSI]
+ Řadič Standard NVM Express [SCSI]
- WDS250G2X0C-00L350
- BayHubTech Integrated MMC/SD controller [SCSI]

-- Disk List ---------------------------------------------------------------
(1) WDS250G2X0C-00L350 : 250,0 GB [0/0/0, sq] - nv
(2) ST1000LM035-1RK172 : 1000,2 GB [1/1/2, pd1] - st

----------------------------------------------------------------------------
(1) WDS250G2X0C-00L350
----------------------------------------------------------------------------
Model : WDS250G2X0C-00L350
Firmware : 101110WD
Serial Number : 181818420411
Disk Size : 250,0 GB
Buffer Size : Neznámy údaj
# of Sectors :
Rotation Rate : ---- (SSD)
Interface : NVM Express
Major Version : NVM Express 1.3
Minor Version :
Transfer Mode : PCIe 3.0 x4 | PCIe 3.0 x4
Power On Hours : 312 hod.
Power On Count : 698 krát
Host Reads : 3318 GB
Host Writes : 1866 GB
Temperature : 45 C (113 F)
Health Status : Dobrý (100 %)
Features : S.M.A.R.T.
APM Level : ----
AAM Level : ----
Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------
ID RawValues(6) Attribute Name
01 000000000000 Critical Warning
02 00000000013E Composite Temperature
03 000000000064 Available Spare
04 00000000000A Available Spare Threshold
05 000000000001 Percentage Used
06 0000006A31C9 Data Units Read
07 0000003BB6AE Data Units Written
08 000006523A35 Host Read Commands
09 000002E2F51F Host Write Commands
0A 0000000000EF Controller Busy Time
0B 0000000002BA Power Cycles
0C 000000000138 Power On Hours
0D 00000000003A Unsafe Shutdowns
0E 000000000000 Media and Data Integrity Errors
0F 000000000000 Number of Error Information Log Entries

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 15B7 15B7 3831 3831 3831 3234 3430 3131 2020 2020
010: 2020 2020 4457 3253 3035 3247 3058 2D43 3030 334C
020: 3035 2020 2020 2020 2020 2020 2020 2020 2020 2020
030: 2020 2020 3031 3131 3031 4457 4404 001B 0700 2017
040: 0300 0001 A120 0007 4240 000F 0200 0000 0002 0000
050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
120: 0000 0000 0000 0000 0000 0000 0000 0000 0017 0704
130: 0214 04FF 0101 0161 0166 0032 0000 0000 0000 0000
140: E000 38B2 003A 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0019 0101
160: 0000 0001 0111 0166 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0000

-- SMART_NVME --------------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 00 3E 01 64 0A 01 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: C9 31 6A 00 00 00 00 00 00 00 00 00 00 00 00 00
030: AE B6 3B 00 00 00 00 00 00 00 00 00 00 00 00 00
040: 35 3A 52 06 00 00 00 00 00 00 00 00 00 00 00 00
050: 1F F5 E2 02 00 00 00 00 00 00 00 00 00 00 00 00
060: EF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: BA 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: 38 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 3A 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

----------------------------------------------------------------------------
(2) ST1000LM035-1RK172
----------------------------------------------------------------------------
Model : ST1000LM035-1RK172
Firmware : LCM2
Serial Number : WDEP0TTC
Disk Size : 1000,2 GB (7,9/137,4/1000,2/----)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ACS-3
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 1832 hod.
Power On Count : 790 krát
Temperature : 29 C (84 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : D:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _80 _64 _34 000005A56A4C Počet chyb čtení
03 _99 _99 __0 000000000000 Čas na roztočení ploten
04 _99 _99 _20 00000000075F Počet spuštění/zastavení
05 100 100 _36 000000000000 Počet přemapovaných sektorů
07 _74 _61 _45 0000017F302E Počet chybných hledání
09 _98 _98 __0 29C700000728 Hodin v činnosti
0A 100 100 _97 000000000000 Počet opakovaných pokusů o roztočení ploten
0C 100 100 _20 000000000316 Počet cyklů zapnutí zařízení
B8 100 100 _99 000000000000 Ukončovacích chyb
BB 100 100 __0 000000000000 Ohlášeno neopravitelných chyb
BC 100 100 __0 000000000002 Časový limit příkazu
BD 100 100 __0 000000000000 Vysoká rychlost zápisu
BE _71 _60 _40 00001E1A001D Teplota toku vzduchu
BF 100 100 __0 000000000000 Počet udalostí zaznamenaných otřesovým senzorem
C0 100 100 __0 000000000010 Počet vypnutí disku
C1 _91 _91 __0 000000004C02 Počet cyklů načítání/vymazání
C2 _29 _40 __0 00100000001D Teplota
C4 100 100 __0 000000000000 Počet udalostí s číslem realokování sektorů
C5 100 100 __0 000000000000 Počet podezřelých sektorů
C6 100 100 __0 000000000000 Počet neopravitelných sektorů
C7 200 200 __0 000000000000 Počet chyb v kontrolním součtu UltraDMA
F0 _99 _99 _30 FB9500000541 Čas nastavování hlaviček - v hodinách
FE 100 100 __0 000000000000 Ochrana proti pádu

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 000F 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5744 4550 3054 5443
020: 0000 0000 0000 4C43 4D32 2020 2020 5354 3130 3030
030: 4C4D 3033 352D 3152 4B31 3732 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0100
070: 0000 0000 0000 0000 0000 001F 8D0E 0006 004C 004C
080: 07E0 001F 346B 7D09 6163 3469 BC09 6163 203F 0053
090: 0053 8080 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5000 C500
110: ABD3 341F 0000 0000 0000 0000 0000 0000 0000 401E
120: 401E 0000 0000 0000 0000 0000 0000 0000 0029 6DB0
130: 7470 6DB0 7470 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 BDFF 0280 0004 0000
150: 0008 0000 0000 0027 0000 8000 0000 0100 A500 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 3035 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0002 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 82A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 50 40 4C 6A A5 05 00 00 00 03 03
010: 00 63 63 00 00 00 00 00 00 00 04 32 00 63 63 5F
020: 07 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 4A 3D 2E 30 7F 01 00 00 00 09 32
040: 00 62 62 28 07 00 00 C7 29 14 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 16 03 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 64 02
080: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 47 3C 1D 00 1A 1E 00 00 00 BF 32
0A0: 00 64 64 00 00 00 00 00 00 00 C0 32 00 64 64 10
0B0: 00 00 00 00 00 01 C1 32 00 5B 5B 02 4C 00 00 00
0C0: 00 00 C2 22 00 1D 28 1D 00 00 00 10 00 00 C4 32
0D0: 00 64 64 00 00 00 00 00 00 00 C5 12 00 64 64 00
0E0: 00 00 00 00 00 00 C6 10 00 64 64 00 00 00 00 00
0F0: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 F0 0F
100: 00 63 63 41 05 00 00 95 FB 09 FE 32 00 64 64 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71
170: 03 00 01 00 01 A4 02 00 00 00 00 00 00 00 00 00
180: 00 00 03 00 E8 05 00 00 00 01 01 01 01 01 01 01
190: 01 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 E5 E0 77 E6 FF 05 00 00
1B0: 00 00 00 00 01 00 02 00 17 4A D5 34 01 00 00 00
1C0: 51 9A 7D 0E 02 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 10 09 00 00 01 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
1F0: 00 00 00 00 00 00 00 00 00 00 03 17 00 00 00 2D

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 22 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 2D 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 00
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 F0 1E
100: 00 00 00 00 00 00 00 00 00 00 FE 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 77

Posílám LOG z CDI, bios je nejaktuálnější

[Uziv00]

Hardwarová chyba RAM. Projeď paměti memtestem, mělo by se to ukázat.

[jayden]

to uz jsem projizdel cca 8 hodin kazdy modul a 0 error :-O

[dom324]

A oba moduly najednou jsi projížděl? V single channelu se problém objevit nemusí, zkus i dual channel.

[RIKI22]

A môžeš spustiť aj test ram cez OS.

[JegenaJk]

Test RAM cez OS není taký účinný. To neznamená ale , že keď to nevidí žiadnú chybu , tak to hneď je všetko v poriadku a není to vadné. Ešte raz to skús v dual channelu.


Otestuj disky ešte cez HDTune. V CDI ale nevidím žiadný problém. Protokol události ale hlási opak.

[Uziv00]

Protokol událostí hlásí problém při operaci se stránkováním a chybu řadiče disku.
Obé může být způsobeno jak diskem, tak RAM.
Nicméně vzhledem k tomu, že žádná z těchto chyb nevyvolala BSOD, moc bych na to nesázel. Už proto, že CDI chybu nevykazuje (to ale neznamená, že tam není).
Vzhledem k tomu, že se BSOD projevilo až po instalaci nových RAM, přetestoval bych paměti memtestem. Jak bylo psáno výše, oba moduly zároveň, tak jak je máš teď zapojené.

[RIKI22]

Test RAM cez OS není taký účinný.

Test Ram spustený cez OS nebeží v OS.
@jayden Nové aj staré ram bežia na rovnakej frekvencií?Dá sa zapnúť XMP režim ?

[jayden]

Hele xmp nezapnu, v biosu nemam nic cim bych mohl ram nastavit, stare ramky jsou 6GB DDR4 2400Mhz CL17


Sent from my iPhone using Tapatalk

[RIKI22]

Bios aktuálny ?